AW
May 27, 2023
Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.
SS
May 3, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
By Juan C
•Mar 31, 2020
great way to learn the basics and open the door to IT, So many questions answered this is a great place to start
By Joseph H
•Mar 11, 2020
I really enjoyed this course due to the clear and concise instructions from the instructors and course material.
By ANUJ K Y
•Mar 8, 2020
Love the work of faculty and teachers as well especially week six lectures very important great job to everyone.
By Julio V
•Mar 1, 2020
Exceptional foundational information! The labs were my favorite and gave me a visual of what I was working with!
By temitope j o
•Jan 13, 2020
this course really offered a great insight into the real technical IT support. i'm grateful for the opportunity.
By Brandon S
•Sep 2, 2019
I
a
l
r
e
a
d
y
h
ave
m
y
A
+
c
e
r
t
i
f
i
c
a
t
e
,
a
n
d
k
n
e
w
a
l
o
t
o
f
N
e
t
w
o
r
k
i
n
g
s
t
u
f
f
a
s
w
e
l
l
,
but I still felt like I learned some things here
By Chandan K
•Jun 17, 2019
I really fall in love with online courses learning program.
I will enroll again after a month for another course.
By Serhii P
•Feb 27, 2019
Wide range of fundamentals were included to this course. It is a good "launchpad" for those who starts learning.
By Aaron P
•Feb 26, 2019
Excellent introduction in the IT field to know the ins and outs of all the information you will need to succeed.
By Denise N
•Feb 12, 2019
This was a very interesting course :) I have really enjoyed taking this one and looking forward to the next 5 :)
By Kevin G
•Jan 23, 2019
Great intro, can't wait to continue the course. Tons of good information for people with little to no knowledge!
By Valeriano S L I
•Sep 4, 2018
This was a great course. It was easy to follow along with and convenient enough to fall within my busy schedule.
By Brandon A
•Jun 12, 2018
The first peer review project is a bit lack luster in quality, but all in all a great course to get you started.
By Patryk g
•May 19, 2018
This really brings home all of the true fundamentals and is a great review for techs that are here for the cert!
By Gabriel E M A
•Apr 8, 2018
Very good, very well explained, if a person has no idea of technology can perfectly adapt and learn from scratch
By Prince S
•Mar 23, 2018
Technical Support Fundamentals has helped me to understand the basic concept of Technical Support and Computers.
By Chris S
•Mar 4, 2018
Flexible, concise, and easy to follow. This is a very good course for beginners and intermediate computer users.
By Deleted A
•Feb 5, 2018
Perfect pace, totally clear instruction, perfect for someone to start from the very beginning. Highly recommend!
By Kevin G
•Nov 9, 2023
Its a really good course to introduce to IT Support, Its necessary for everyone who want to work in IT support.
By Carmela G O
•Oct 25, 2023
This course is super awesome. I learned a lot and I know I got the right foundation. Thank you Google/Coursera.
By Robert K
•Jun 23, 2023
Great Course , great refresher on things I am familiar with and thinks I'm not , like Linux and troubleshooting
By Prazath J
•Mar 18, 2023
I really like the way the course is setup. Google Coursera uses the best learning method to encourage students.
By AbdurRafay Q
•Mar 16, 2023
Best course to start the certification as it gives the basic foundations in a very fast-paced yet accurate way.
By Gregory B
•Jan 31, 2023
This course was very interesting. It was very interactive and gave a good overview of IT Support Fundamentals.
By Oyebanji J
•Dec 6, 2022
I am transitioning to IT and I can boldly say this is the best course to start with; its simple and interesting