Needs to have more pop up questions during the videos, that would help some people retain the info even better.

Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.

I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.

Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.

Good course content but please include a summary PDF of all the slides used in the course for revision purposes

This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.

Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.

This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow

I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!

Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.

Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.

This course has really opened my eyes to the things i don't know about IT support. i fine the course inspiring

Thanks google for Good course i hope can help me to start living again after loosing hope in gaining knowledge

very easy to follow along. At times it does spend too much time on certain topics but overall very good. 4.8/5

I enjoyed the process. It was very insightful and detailed. I will definitely recommend to family and friends.

The course was well organized and thorough it helps you to learn the fundamental skills of an IT Support role.

This is an excellent course to understand the IT into from zero to deep and love the way course is customized.

Want to say a big thank you to Coursera, you have really helped me in kickstarting my IT career on a new level

alot of great information learned that I didn't know about, made course easy to understand and gain knowledge

I am very much happy about this learning path by Google with Coursera.

Thank you all

Thanks for this opportunity

This was awsome. Ive taken some other classes on coursera that should be looking at your work as an example!!!

One of the best decisions I made! I would highly recommend this to anyone who wishes to begin their IT career.

Google IT Support course is a beautifully curated course for beginners that you you will find on the Internet.

I really enjoyed this course because it started at beginner lever, like I hoped it would! Excited to move on!

I am grateful to the teachers in this course and to Google it was an enjoyable experience. Thank you very much