YC
May 24, 2020
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
By Jeff N
•Jan 21, 2023
This is the best Technical Support course. Very descriptive and concise information delivered timely. Wow!!
By Haniya K K
•Dec 31, 2022
Amazing completely loved the teaching method especially the roleplays in the last course were very effective
By William L
•Dec 7, 2022
an absolute must to get started in the IT world!
Wish more employers would appreciate the value of this cert!
By Joshua F
•Nov 1, 2022
A very informative course, I highly recommend for anyone thinking about transitioning to a new career in IT.
By Assem E O E
•Oct 15, 2022
Excellent course and full of information for beginners to start their career in IT support. I recommend it.
By Galvin V
•Aug 23, 2022
Thank you google / courera for this amazing course. It helped me a lot to learn more abou tIT fundamentals.
By MD Z H Z
•Apr 18, 2022
its a good fundamental course. For a beginner it is very essential to ibtroduce with the IT via this course.
By Darren R C
•Apr 16, 2022
An excellent and well paced course. Essential for anyone considering a career as an IT Support Specialist.
By Andrea P
•Apr 9, 2022
well-complied material, many opportunities for understandig (subtitel, written material, text slow motion)
By Steve W
•Mar 27, 2022
Great course! Looking forward to the next 4 and then earning my Google IT Support Professional Certificate!
By Donna G
•Mar 11, 2022
An easy to understand course with great info. I learned a lot and can't wait to continue to the next course.
By Sergio R
•Mar 5, 2022
I learned new knowledge and skills, in Binary code, Customer Support, Linux and Troubleshoting situations.
By Chelsi L
•Feb 23, 2022
Just the right amount of information at the right time. Perfect for those looking for a 101 on tech support.
By Sunday M
•Dec 21, 2021
thanks google for the course, i can now confidently work on hardware maintenance and software installation.
By 2K19/CO/134 E S
•Dec 10, 2021
This course has really helped me to crack lot of of things I didn't know as Student of IT. Thanks so kindly.
By Oluwole A
•Dec 4, 2021
Very Insighting for a beginner as it details all steps needed to get to an appreciable level in the career.
By César T
•Dec 3, 2021
I feel I can get back in the game. I'm very thankful and looking forward to keep learning. Excellent course.
By Dwayne R
•Oct 22, 2021
The course was fun and worth the painstaking hours to learn the awesome features and terms of computer work.
By Garrett D
•Sep 22, 2021
Excellent place to start as a budding IT person and also a good refresher! Very detailed and percise course.
By lorin r
•Aug 5, 2021
excellent compact course that goes through the fundamentals of IT support. The self paced nature was great!
By Carlos A G N
•Aug 2, 2021
Gran diseno de la plataforma, permite comprender los temas de manera sencilla, clara, totalmente organizada.
By Sumandeep K
•Jul 26, 2021
Completly innovative and advance course IT needs in every field here i learn all about software and hardware
By Daryl S j
•Jul 2, 2021
This course is a must for beginners! If you don't know what your knowledge level is I recommend this course!
By Bobbie M
•Jun 17, 2021
I really enjoyed this first course. Sure some things I already knew, but I can honestly say I learned alot.
By Ghiridhar S
•May 8, 2021
Provided me with the basic of Networking, OS, SOftware and Customer support soft skills. Simple and precise.