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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,519 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

SA

Mar 12, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

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8026 - 8050 of 10,000 Reviews for Technical Support Fundamentals

By Calvin P

Jul 11, 2019

Excellent course that will teach you all the important fundamentals of becoming a IT Support Specialist.

By Danielle C

Jun 12, 2019

Wonderful videos with the history of I.T. and the explanations of technology. I am enjoying the program!

By James D

Apr 26, 2019

I love this course. I have always wanted the opportunity to learn about IT and this is right on target!

By Mohammed A Y

Nov 26, 2018

I already started recommending the course to some of my friends, i pray for my success with this course.

By Dustin R W

Mar 4, 2018

This course provided a great overview for everything we are set to learn while earning this certificate.

By José A C

Mar 3, 2025

muito obrigo a esta plataforma coursera onde eu aprendi muita coisa sobre fundamento do suporte tecnico

By Sunil K m

Feb 7, 2025

Its a very good experience having certificate from google and received deep knowledge from the trainer.

By Johny G

Aug 6, 2024

Me gusto mucho , brinda muy buenas bases de como se debe realizar una correcta asistencia en el soporte

By Nakamatte I

Jan 21, 2024

it was really interesting and encouraging to continue with the course. the instructors are really great

By Brian O

Jan 17, 2024

Great course! I did it when I had some time off of work, you don't realize how time flies when doing it

By CECE T

Sep 14, 2023

i think the course is very detailed and easy for someone new in IT, to get there foot in the back door.

By Zakariye O A

Sep 2, 2023

in short summary is the best one yet but I can't wait to begin another one just like it or even better.

By Deepak R

Jun 30, 2023

Best Fundamental Course of IT. Gained many knowledge on IT through simple yet on point teaching method.

By Mark C

May 8, 2023

Great course to take and helps you grasp everything you need for the fundamentals of technical support.

By Yeshen A

Apr 7, 2023

Such a great course i learned a lot and it was fun as well looking forward to more learning and growing

By Lazaro A B B

Jan 20, 2023

Este curso es genial. SE aprende super rapido , la esplicaion es bien clara , la clase es bien dinamica

By Christopher J

Dec 27, 2022

I loved every minute of learning this course. It has given me my first building block in persuing tech.

By Muhammad S

Dec 6, 2022

Seriously I'm inspired from this course and really helpfull for me.

Thanks a ton, All my dear teachers

<3

By Shirley T

Nov 10, 2022

Lots of info! great introductory course this was a great course love the videos and hands on exercises

By Brandon R

Nov 7, 2022

Great refresher for some of the weeks, but also learned valuable information regarding the IT industry!

By Raphael A

Oct 30, 2022

this is a great course. the concepts were simplified and well explaned. Kudos to the team. Great work.

By Lou J M

Oct 11, 2022

This course is a good one to attend because it teaches a lot of basic fundamentals on the IT industry.

By Okan M

Aug 16, 2022

Many thanks to everyone who provides this opportunity, which gives people new horizons and new visions.

By Stephanie G

Aug 11, 2022

This was so informative and interesting and it made me want to continue learning more about this field.

By Raymond H

Aug 3, 2022

I loved every second of this course from the history of tech to networking lingo, this is a great start