Great course for giving an overview of many areas of technical support fundamentals and best practices.

This was a excellent course in terms of fundamentals and understand how the Role of a IT support works.

Excellent introductory material, I know there is much more to learn but this is an excellent foundation

This was a very good course to take. It was well rounded and a very good introduction to the IT world.

Wonderful! Information was a bit general, but I’m exited to dive into more detail in upcoming courses!

Very simple and detailed explanation. Very useful in understanding both Networking and computer basics.

Excellent overall introduction to the world of IT as a whole. Look forward to learning more specifics.

A lot of great Information to learn from and the labs definitely helped with understanding the content!

It is an incredible course, various topics are addressed in a very dynamic way, you really learn a lot.

I understand everything in this course. it's really helpful and it teach me a lot about the IT support.

exelente curso, me encanto la importancia que se le debe dar a los clientes y a una buena comunicacion.

I am very lucky to get a chance to join this COURSE with help of faculty.

In short i loved this course.

It’s a very great course! I loved the part where I had to build/assemble a computer. I love this course

Me gusto mucho el curso, tiene un mensaje muy especial que es muy motivante para continuar aprendiendo!

Helped me acquire the basic knowledge of all the major terminologies and the process of their workings.

very beneficial preliminary knowledge on IT Fundamentals. i would definitely recommend it to my friends

it is the best course that i follow in my carrier life, thanks from google that they offer such courses

This course definitely made the world of Information Technology a lot less daunting and fun to embrace.

The course has been well organised and documented. All the instructor is superb. Thanks GOOGLE. Awesome

very informative and a great intro to the iT field. it definitely gets you interested in exploring more

Best experience. This is the best online course i have ever done. Thank you Google. Thank you Coursera.

I learned a lot in this course, I would highly suggest that if you want to start somewhere, start here.

Provided detailed explanation of each concept with easy examples .

Definitely recommended for beginners.

i love that it allow me the opportunity to explore and encourage me to put the test what I have learned

I feel like I learned a lot of basic Info that I'll use to build on as I move forward with the program.