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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,698 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

MS

Dec 24, 2022

I am satisfied with the course and the material that was presented. I liked the fact that the teachers were actually employees at Google and had firsthand knowledge of being an IT Support Specialist.

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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8676 - 8700 of 10,000 Reviews for Technical Support Fundamentals

By Omeha

Mar 15, 2020

grandioso curso, el temario super facil y sus cuestionario faciles. Gracias por la certificacion♥

By Randy S

Mar 7, 2020

This is a great program that offers flexibility and tons of knowledge at a very affordable price!

By Tewodros K

Jan 24, 2020

Awesome both in content and quality. It is practical and to the point. I was enjoying the course.

By Sigrid

Dec 24, 2019

I had a great experience doing this course, I've learned the basics and now I want to learn more.

By Sergio A L F M

Nov 8, 2019

Fun and informative course, things are easy to learn and the supplementary reading is insightful.

By Deleted A

Oct 17, 2019

Achei excelente essa introdução, ele conseguiu inserir muita coisa sem deixar confuso ou difícil.

By Gehad H

Sep 28, 2019

It's a really good course. As it starts with the basics, which helps a lot in learning progress .

By Miguel R

Sep 6, 2019

Great course. I learned a lot of helpful IT info that I will use throughout my daily life/career.

By Rafael M H

Aug 20, 2019

Easy to follow course. Good information. Good labs and challenging tasks. Very glad I got started

By Jonas' P

Aug 1, 2019

great instructor!! very easy to follow, and understand. kept a good pace, and was very relatable.

By Korshikova N P

Jun 4, 2019

Great course. So much usefull information in simple and inderstandable form. Thank you very much.

By Ingrid R

Mar 7, 2019

This course has been really information filled and easy to understand to get started learning IT.

By Tieare H

Sep 19, 2018

Very informative and a great way to learn w flexible hours to attend class. who dont love google!

By jared h

Aug 19, 2018

They do a very good job of taking you step by step along the way could not have asked for better!

By Satya T

Apr 26, 2018

Very nice, learn a lot from this course. It's the basic foundation to be an IT support specialist

By Elson M

Apr 5, 2018

Very steady pace. Material matching almost very, if not, completely thorough with the assessment.

By Jeanny B

Mar 20, 2018

I relearned concepts that I had forgotten, and it was great to learn from the comfort of my home.

By John W D

Mar 15, 2018

I learned a lot. I was very happy with how the course was laid out. Well done. Clear and helpful.

By Meghan R

Mar 11, 2018

Great Course! The overview really helps you to see all that you will learn in the courses ahead.

By Wesley H

Mar 2, 2018

Great instructors, the lessons are great for anyone who wants to get into Information Technology.

By Hakim R

Feb 25, 2018

I love the way talk about tech info in here very good any one can learn once they take the course

By Nunya B

Apr 15, 2025

Overall, very good. A good place to start if new to IT or as a refresher to update your skills.

By Alan d J V L

Dec 19, 2024

Excelente curso, enseña todo lo fundamental para empezar como asistente de soporte tecnico en IT

By Peter R

Aug 16, 2024

One of my best choices ever made on the road to IT certification. Thank you Google and Coursera!

By Derrick S A

Feb 23, 2024

IT is my Passion and I desire to become a Professional IT player my dream is to Work with Google