Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
Top reviews
AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
HW
Nov 29, 2020
I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.
8701 - 8725 of 10,000 Reviews for Technical Support Fundamentals
By Jeanny B
•Mar 20, 2018
I relearned concepts that I had forgotten, and it was great to learn from the comfort of my home.
By John W D
•Mar 15, 2018
I learned a lot. I was very happy with how the course was laid out. Well done. Clear and helpful.
By Meghan R
•Mar 11, 2018
Great Course! The overview really helps you to see all that you will learn in the courses ahead.
By Wesley H
•Mar 2, 2018
Great instructors, the lessons are great for anyone who wants to get into Information Technology.
By Hakim R
•Feb 25, 2018
I love the way talk about tech info in here very good any one can learn once they take the course
By OnTheRoad T
•Apr 15, 2025
Overall, very good. A good place to start if new to IT or as a refresher to update your skills.
By Alan d J V L
•Dec 19, 2024
Excelente curso, enseña todo lo fundamental para empezar como asistente de soporte tecnico en IT
By Peter R
•Aug 16, 2024
One of my best choices ever made on the road to IT certification. Thank you Google and Coursera!
By Derrick S A
•Feb 23, 2024
IT is my Passion and I desire to become a Professional IT player my dream is to Work with Google
By Tony K
•Nov 10, 2023
This course is very in-depth. I have taken computer courses before and I am learning new things.
By Grant K
•Jun 5, 2023
Engaging and so valuable! I appreciate the experts talking about the IT fundamentals so clearly.
By Dr. D K
•May 30, 2023
It is a great experience. It started with very basic details and ended with lots of information.
By john p
•Apr 15, 2023
I am very pleased with this course for beginner , although there is always room for improvement
By Jayson C
•Mar 23, 2023
Learned so much from the course and very excited to continue learning and starting a new career!
By Bonnie L K
•Mar 22, 2023
I was very surprised how easy this course was to understand. Everyone was very helpful as well.
By Abdul A
•Mar 8, 2023
enjoyed a lot during course , a great opportunity to learn under professionals
thank you coursera
By Qura-tul-Ain
•Feb 19, 2023
My studying journey was really amazing and I enjoyed alot studying new things with new Teachers.
By Steven D
•Jan 25, 2023
This was a great first hand look into the world of IT, thank you for making this available to us
By Adisa, M A
•Jan 24, 2023
This is an interesting refreshing Information Technology Technical Support foundational program.
By Antonio p
•Dec 7, 2022
Great for someone who has no inclination of what IT is. Thank you for your time and generousity.
By Ángel O
•Nov 1, 2022
A good course with the basics about IT. The resources are good and the information still updated
By Ashley
•Sep 30, 2022
Very straight-forward and interesting with lots of analogies so a beginner user can understand.
By hemant d
•Sep 6, 2022
This course helps you to make a foundation of Knowledge in the field of computers and IT world!
By Hugo K
•Jul 18, 2022
Love it. It starts my new career in a field I like and thrive to help people with tech problems.
By Petra K
•Jul 4, 2022
Really enjoy this course feel like I found what I'm looking for thanks for making this possible.