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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,519 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

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9026 - 9050 of 10,000 Reviews for Technical Support Fundamentals

By Janah V

Oct 13, 2020

Coursera was very useful, thanks to all the instructors who made it easy for me to understand.

By Yelvan C

Oct 11, 2020

Thank you so much for the learnings. The topics are relevant, the experiences were up to date.

By osman y

Oct 9, 2020

I very appreciate that course path is very encouraging people like me don't familiar with IT.

By Phillip

Sep 24, 2020

Great beginners course. Very thorough and goes over multiple facets of the introduction to IT.

By Akash C

Sep 12, 2020

It was a awesome course for a person who don't know the basic of IT world, and how it works...

By Syed M S Z

Sep 3, 2020

A concise and eye-opening course that teaches about basics before diving into the field of IT.

By Dean C

Aug 13, 2020

Enjoyable way to learn and broke down large concepts in a way that lead to easy understanding.

By JUAN R V A

Aug 12, 2020

Realmente recomendado. Me ayudó a entender cómo es que una computadora procesa la información.

By abhiram g

Jul 28, 2020

It was so helpful in learning the required fundamentals for IT support and Coursera is amazing

By Mohamed R I

Jul 27, 2020

Course content, presentation, study materials and videos were very helpful in doing the course

By Eduardo H

Jul 17, 2020

Muy bueno el contenido para ser fundamentos de IT, tiene bastante info y practicas muy buenas.

By Sandeep S

Jul 10, 2020

What a superbly executed course for adult learners. Informative, well paced and inspirational.

By Hafiz M H M

Jul 6, 2020

It has been a very beneficial for me and myself i have learned a lot of things in this course.

By Albert S

Jun 20, 2020

I loved the content just the thing is that networking was a bit more complex for a new person.

By Gustavia J

Jun 19, 2020

I've learned so much already. I'm looking forward to learning more in the next set of courses.

By Matthias S S

Jun 9, 2020

I loved every bit of it. But the hands-on exercises involving the Remote Desktops were superb.

By Andrew G

May 25, 2020

It taught me some good things even though i was already knowledgeable on most of the subjects.

By USA V O B

May 22, 2020

This course will gave me the wings of my new journey and my upcoming future.Thank You Coursera

By Dirk P

Apr 23, 2020

I enjoyed the course very much. It helped solidify knowledge I only previously had a grasp of.

By John W

Apr 16, 2020

Great overview of IT Fundamentals. Informative for many wanting to get involved in this field.

By ABDULLAH A N

Apr 8, 2020

Excellent Course . I just love it. Anyone,who is interested in IT should complete this course.

By Aaron

Mar 21, 2020

Great introduction to the roles that an IT support specialist will encounter on a daily basis

By Kamal E

Feb 16, 2020

nothing more to add this course will help any beginners to learn about it and it is so prefect

By Shantanu G

Feb 16, 2020

In the Google IT Support course, I learned a lot. Thank you all my instructor for being there.

By Austin L

Jan 14, 2020

pretty easy to understand. really builds the foundation, starting from the most basic of steps