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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,555 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

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9201 - 9225 of 10,000 Reviews for Technical Support Fundamentals

By Divyesh M

Nov 8, 2021

It may be boring in the beginning, but more deeper you go to the course. You will learn lot.

By Rahul V

Nov 1, 2021

awesome for me to learn the fundamentals of layers more curiou to learn all these in details

By Steve G

Sep 4, 2021

Just a good IT beginner course to start your career. Easy to understand and not dry content.

By Obiaozu K

Aug 25, 2021

The course was superb and the instructors did a great work. so much enjoyed all the contents

By Jorge M

Aug 15, 2021

In this course the elements that are really used in the daily work of technology are taught.

By Ezekiel A O

Aug 15, 2021

This course was well designed and structured to deliver an onsite experience for the student

By Myrin A

Aug 12, 2021

The way the information is literally broken down into pieces, it is impossible to not grasp.

By Angelo T

Jul 10, 2021

It opened my mind again. This was a refreshers course for me, a good course for IT beginners

By citizen z

Jul 7, 2021

its really something it will give you a big start specially if you have no background on it

By karen L c

Jun 23, 2021

I enjoyed this course so much, I learned things that I didn't even imagine existed. Thanks !

By Dawn C

Jun 18, 2021

A lot of information all compacted and taught in a way that is easy to understand and learn.

By Collins B

Apr 24, 2021

I went through the Google IT Support certificate program with so much ease and satisfaction.

By Hima D

Apr 17, 2021

good course but my certificate is not shown my name correct and i want change my name please

By Oisharjo I

Apr 14, 2021

Very effective course.but when i write my response before,it might not working.its felt bad.

By Shaela M

Mar 29, 2021

Everything about this course was so helpful, I'm very excited about the rest of the courses!

By Brynne C

Mar 27, 2021

Gives you a really good overview. A good foundation for some serious support when you begin.

By Josh H

Mar 25, 2021

This is a great course for those with little to no knowledge of technology and the IT field!

By seif

Jan 15, 2021

Excellent delivery content and iv learnt alot.Cant wait to continue with my career adventure

By Mohammad S M S

Jan 13, 2021

This is the best course for the beginner to understand the basics of Information technology.

By Alan A Y

Jan 5, 2021

Muy buen contenido, para aprender de cero, pero si tenés conocimientos complementa muy bien.

By Dmitrijs I

Jan 5, 2021

Very impressive course, very interesting. Thanks you for your job its big deal! Recommended.

By Zia U H

Dec 29, 2020

Thanks Coursera & Google for giving opportunity to gain the skills in my professional career

By Osman K

Dec 9, 2020

I loved it! It was like watching stories on snap)

Thanks to whole team who made this course!

By Marcos A

Nov 24, 2020

Great..... everything has been great since day 1. Looking for more to be learned. Thank you.

By Pamela T

Nov 16, 2020

Thank you for this opportunity to take this course I have learned a lot and am very grateful