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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,750 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JO

Dec 7, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

SD

May 15, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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9426 - 9450 of 10,000 Reviews for Technical Support Fundamentals

By Odinakachi I

Jul 7, 2020

So much useful content packaged into one course. It's the fundamentals, and it's exciting.

By savant m

Jun 28, 2020

This course helps us to get all the fundamental knowledge in order to enter the IT sector.

By Greivin V

Jun 22, 2020

A very enriching experience, I really want to continue learning from the great world of IT

By Eduardo A E

Jun 18, 2020

It is a great, well-explained course for someone who knows almost nothing about the topic.

By James O

Jun 7, 2020

Very helpful and hands on to those who want to know the fundamentals of Technical Support.

By Emmanuel A

Jun 6, 2020

One of the best online courses I have done. Every step is detailed and explained properly.

By Nicolas D C

Jun 3, 2020

I find it very helpful learning some basic things i deal with my laptop and mobile device.

By Muhammad A B M N

Jun 1, 2020

Basically a refresh of my previously acquired knowledge. Some good to know information too

By Țandără F M

May 20, 2020

This is the best introduction into technical support with hands-on labs and and exercises.

By Neeshant S

May 9, 2020

This course is very good. I learned the basics of IT support and very excited to continue.

By Carlos J S C

May 3, 2020

Excelente curso, sin dudad alguna las clases, fueron muy interactivas de gran aprendizaje.

By Shahadat H

May 3, 2020

It was an amazing course. I have learned a lot. Thanks Google for providing such a course.

By Edgar G

Apr 28, 2020

Great way to dive into the IT filed. Structured content leaves you wanting to know more...

By Patrick C G

Apr 25, 2020

Time to put on YO LEARNING CAP! Very methodical, easy-to-use, and included GREAT teachers.

By Billy C

Apr 24, 2020

Very informative and great beginning detail into the course. The instructors were awesome.

By Nawarerk C (

Apr 14, 2020

A very good course for beginners who want to know about the IT support career.

Recommended.

By Parveen A

Mar 30, 2020

It is really helpful course for anyone wants to enter in Technical support ..Thanks Google

By Miguel Z

Mar 28, 2020

BEST COURSE I HAVE EVER TAKEN. LOOKING FORWARD TO TAKING THE NEXT ONE, INCREDIBLE COACHES.

By Carolina B N

Mar 10, 2020

Genial, Muy buen contenido y he aprendido mucho. Gracias Coursera y Google por este curso.

By Richard J N

Dec 11, 2019

I found the coursework to be informative and the tests challenge level appropriate. Kudos!

By Gercino A d S N

Dec 3, 2019

Estou bastante feliz com o meu resultado no curso e tudo que tive oportunidade de aprender

By Josemberg O

Dec 2, 2019

Great course, well put together and easy to learn. Thank you Google for the great content!

By fadilah p

Nov 18, 2019

this is a great who has new in tech industry and who want to learn more about tech support

By Chukwuwinke C O

Nov 8, 2019

This was an awesome course. Now i can pursue my customer support career in the tech world.

By Taiwo A B

Oct 25, 2019

Interesting course rom the beginning to the end of the course it was an awesome experience