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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,555 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

GM

Aug 18, 2023

A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.

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9551 - 9575 of 10,000 Reviews for Technical Support Fundamentals

By Nathan H

Apr 2, 2021

It is a great course that introduces you to the wonderful world of Information Technology

By Mehnaz N

Mar 19, 2021

Absolutely amazing, so much to learn and just the beginning of the rest of your journey !

By Amin F

Mar 7, 2021

Excellent Material and Learning Tools. Can't be happier. Thank You Google and Coursera.

By Malcolm C

Feb 26, 2021

this was a great well organized intro to IT it made it very easy to learn the information

By Jack F

Feb 15, 2021

Loved it so much!!!! Lots of interesting content and stuff i never thought i would learn.

By Sudarshan L

Feb 2, 2021

This course is great.

Assignments were interesting.

Teachers are elaborate in explaining.

By JOSEPH R A M

Jan 16, 2021

i was more than satisfied with the lectures and material provided. thanks to all the team

By Jose O

Dec 29, 2020

Easy to follow along and very informative. Not difficult to retain the information either

By Amir M

Dec 16, 2020

I upgraded my technical support fundamentals course with the best Google training course.

By Param S

Dec 4, 2020

I enjoyed the diverse portions of this course, I learned alot from different view points.

By Candace J

Dec 3, 2020

This made even me a beginner in Technology feel so good about what I am doing! Thank you!

By Alina M

Dec 2, 2020

It was an interesting course and I can't wait to dive into other, more complex courses :)

By Emiely L

Nov 16, 2020

It's interesting to learn more about computers and never expected to learn more each day.

By Ana V

Nov 14, 2020

It is a very useful course, in which you learn in an enjoyable and highly motivating way.

By James M

Nov 12, 2020

Wonderful! Great employees picked for the videos and good material for beginners. Thanks!

By Charles B

Nov 8, 2020

I knew a lot of it but it filled in tons of gaps that I didn't know I didn't know.

Thanks!

By Fhulu M

Oct 6, 2020

Technical Support Fundamentals was fun and helpful to learn and ready for the next course

By Eric P

Sep 18, 2020

Great! A basic overview and a great refresher for someone who is already in the industry.

By Hammad A (

Sep 8, 2020

The instructors are great and the stuff in this course is also pretty easy to understand.

By Enock D

Sep 3, 2020

this course has really helped a lot

it has given me the needed skills for my next job role

By Daniel M T

Sep 2, 2020

Demasiado bien este curso lo deja listo para enfertarse a cualquier situacion de trabajo

By Girmay, M W

Sep 1, 2020

this course is really interesting. I learn a lot of things that help me in my future job.

By Oscar J P O

Aug 28, 2020

This course was awesome, very informative and I learn a lot about the fundamentals of IT.

By Maxie R V F R

Aug 26, 2020

A big THANK YOU to Coursera and Google for the teaching style in introducing me to IT !!

By Atif M

Aug 26, 2020

Course material is precise and concise and a great learning experience.Highly recommended