Coursera
User DNA: Crafting Personas & Journey Maps in Miro
Coursera

User DNA: Crafting Personas & Journey Maps in Miro

Coursera

Instructor: Coursera

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

9 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Interpret qualitative and quantitative user research data to extract meaningful insights for the design process.

  • Synthesize research findings into clear, compelling user personas and journey maps using Miro and Sketch.

  • Identify key pain points and opportunities along the user journey to formulate precise problem statements that guide design decisions.

Details to know

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Recently updated!

June 2025

Assessments

5 assignments

Taught in English

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There are 2 modules in this course

In this module, you will gain a comprehensive understanding of the course structure, learning objectives, and the central role of Miro and Sketch in the UX design process. You will explore the key stages of UX design, from initial research to low-fidelity prototyping, and learn how to set up and navigate your Miro and Sketch workspaces effectively. By the end of this module, you will have a solid foundation in the essential tools and processes of UX design, setting the stage for the rest of the course.

What's included

2 videos5 readings1 plugin

In this module, you will learn the research and synthesis skills needed to turn raw data into actionable insights. You'll learn to interpret both qualitative and quantitative user research data, and then synthesize those findings into clear, compelling user personas and journey maps using Miro and Sketch. By identifying key pain points and opportunities along the user journey, you will develop the ability to formulate precise problem statements that will guide your design decisions.

What's included

8 videos9 readings5 assignments5 plugins

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Instructor

Coursera
Coursera
4 Courses4 learners

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