Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.

Customer-Centric IT Strategy
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Customer-Centric IT Strategy
This course is part of Leading the Modern Day Business Specialization

Instructor: Alex Cowan
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Reviewed on Jun 29, 2021
The examples presented in the course were really helpful in understanding what goes into developing a customer centric IT strategy.
Reviewed on Jan 7, 2021
Very good course for jobs related to IT project design and implementation for customers!
Reviewed on Jun 29, 2018
Great short course. Appreciated the perspective of both non profit and for profit situations.

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