In this course, you will cover the fundamentals of human capital management with a focus on the retail industry. Professor Matthew Bidwell will start by examining the critical role that people play in creating value within any business, and will then assess how that value is fostered by various organizational practices. Professor Bidwell then does a deep-dive into some of the practices that drive organizational success: how to hire effectively; how to develop and retain a skilled workforce; and to motivate employees to contribute to organizational success. By the end of this course, you will have a better understanding of how human capital contributes to the success of the business, a critical role in shaping your organizational capacity.

Managing Human Capital in Retail
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Managing Human Capital in Retail
This course is part of Omnichannel Retail Strategy Specialization

Instructor: Matthew Bidwell
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77 reviews
Skills you'll gain
- Employee Training
- Employee Retention
- Talent Management
- Recruitment Strategies
- Employee Engagement
- Human Resources Management and Planning
- Workforce Management
- Organizational Strategy
- Employee Performance Management
- Human Capital
- Compensation Management
- Job Evaluation
- Human Resource Strategy
- Recruitment
- Management Training And Development
- Workforce Development
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Reviewed on Jul 5, 2024
Professor Bidwell was excellent in explaining concepts,
Reviewed on Oct 4, 2021
This course is very useful and well understand for students.I think we can apply these to our physical business environment.
Reviewed on Jul 16, 2025
Always loved the insights from Prof. Bidwell and his charming sense of humour

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