Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

11,410 already enrolled

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Earn a career credential that demonstrates your expertise
4.8

(126 reviews)

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(126 reviews)

Beginner level

Recommended experience

24 weeks to complete
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English

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Professional Certificate - 6 course series

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Medical Terminology
Category: Patient Flow
Category: Primary Care
Category: Practice Management
Category: Health Care Administration
Category: Financial Management
Category: Telehealth
Category: Urgent Care
Category: Health Systems
Category: Health Care
Category: Human Resources

What you'll learn

Skills you'll gain

Category: Employee Engagement
Category: Employee Onboarding
Category: Human Resource Policies
Category: Change Management
Category: Diversity and Inclusion
Category: Organizational Structure
Category: Human Resources
Category: Organizational Change
Category: Internal Communications
Category: Interviewing Skills
Category: Employee Performance Management
Category: Human Resource Management
Category: Health Care Administration
Category: Labor Law
Category: Performance Review
Category: Recruitment
Category: Smart Goals

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Continuous Quality Improvement (CQI)
Category: Risk Management
Category: Complex Problem Solving
Category: Health Care Procedure and Regulation
Category: Strategic Leadership
Category: Health Systems
Category: Care Management
Category: Practice Management
Category: Value-Based Care
Category: Healthcare Industry Knowledge
Category: Key Performance Indicators (KPIs)
Category: Performance Improvement
Category: Project Management
Category: Clinical Leadership

What you'll learn

Skills you'll gain

Category: Patient Flow
Category: Budget Management
Category: Community Health
Category: Revenue Forecasting
Category: Social Determinants Of Health
Category: Regulatory Compliance
Category: Preventative Care
Category: Health Care
Category: Primary Care
Category: Healthcare Industry Knowledge
Category: Health Systems
Category: Hospital Experience
Category: Practice Management
Category: Case Management
Category: Care Management
Category: Public Health

What you'll learn

Skills you'll gain

Category: Health Insurance Portability And Accountability Act (HIPAA) Compliance
Category: Data Security
Category: Data Management
Category: Data Integrity
Category: Computerized Physician Order Entry
Category: Data Analysis
Category: Health Information Management
Category: Patient Registration
Category: Health Informatics
Category: Health Care
Category: Practice Management Software
Category: Clinical Documentation
Category: Data Quality
Category: Electronic Medical Record
Category: Medical Records

What you'll learn

Skills you'll gain

Category: ICD Coding (ICD-9/ICD-10)
Category: CPT Coding
Category: Patient Registration
Category: Medical Coding
Category: Managed Care
Category: Medicaid
Category: Medicare
Category: Medical Billing and Coding
Category: Revenue Management
Category: Medical Billing
Category: Billing
Category: Payment Processing and Collection
Category: Revenue Cycle Management
Category: Denial Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses16,605 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses16,605 learners

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (9/1/2024 - 9/1/2025)