LearnKartS
Essential Skills for First-Time Managers Specialization

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LearnKartS

Essential Skills for First-Time Managers Specialization

Accelerate Your Career as a First-Time Manager. Learn to lead teams, handle tough conversations, manage time, and build emotional intelligence.

LearnKartS

Instructor: LearnKartS

Included with Coursera Plus

Get in-depth knowledge of a subject
Beginner level

Recommended experience

1 month
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

1 month
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Communicate effectively, confidently, and professionally in all mediums

  • Negotiate successfully even while under pressure or with limited authority

  • Gain confidence as a new boss by learning practical leadership and communication skills

  • Develop resilience and handle workplace stress to maintain productivity under pressure

Details to know

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Taught in English
Recently updated!

June 2025

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Specialization - 11 course series

What you'll learn

  • Understand the fundamentals and significance of Professional work ethics

  • Master ethical decision-making techniques, such as Potter Box and PLUS

  • Strengthen moral bravery and confidently navigate ethical problems

  • Learn the 3Rs of everyday ethics for improved professional behavior

Skills you'll gain

Category: Personal Integrity
Category: Ethical Standards And Conduct
Category: Business Ethics
Category: Courage
Category: Strong Work Ethic
Category: Decision Making
Category: Accountability
Category: Honesty
Category: Leadership
Category: Trustworthiness
Category: Professionalism

What you'll learn

  • Understand the core components and types of communication used in modern workplaces

  • Use body language, gestures, and virtual meeting etiquette to communicate with an impact

  • Overcome common communication barriers and develop active listening strategies

  • Enhance clarity and tone in written communication, including professional emails

Skills you'll gain

Category: Non-Verbal Communication
Category: Communication
Category: Active Listening
Category: Verbal Communication Skills
Category: Emotional Intelligence
Category: Business Communication
Category: Conflict Management
Category: Constructive Feedback
Category: Interpersonal Communications
Category: Team Building
Category: Teamwork
Category: Virtual Teams
Category: Communication Strategies
Category: Self-Awareness
Category: Business Correspondence
Category: Adaptability
Category: Empathy
Category: Trustworthiness
Category: Social Skills
Email Etiquette

Email Etiquette

Course 34 hours

What you'll learn

  • Craft professional and effective email communications suited for workplace scenarios

  • Maintain clarity, correct tone, and etiquette in various types of messages

  • Use clear subject lines, bullet points, and structured formatting

  • Respond promptly, escalate issues professionally, and apply reply best practices

Skills you'll gain

Category: Communication
Category: Business Communication
Category: Time Management
Category: ChatGPT
Time Management Skills

Time Management Skills

Course 43 hours

What you'll learn

  • Master time-saving techniques such as Pomodoro, Eisenhower Box, and Ivy Lee

  • Prioritize tasks effectively with proven goal-setting frameworks

  • Learn to keep organized and plan strategically for improved productivity

  • Maintain a good work-life balance with effective time management skills

Skills you'll gain

Category: Time Management
Category: Prioritization
Category: Goal Setting
Category: Planning
Category: Organizational Skills
Category: Productivity
Category: Scheduling
Category: Overcoming Obstacles
Category: Personal Development
Category: Persistence
Category: Decision Making

What you'll learn

  • Understand POSH regulations, legal obligations, and organizational compliance

  • Identify and address workplace misconduct, harassment, and gender insensitivity

  • Promote awareness, inclusivity, and safe workplace behavior through training

Skills you'll gain

Category: Law, Regulation, and Compliance
Category: Diversity and Inclusion
Category: Investigation
Category: Compliance Training
Category: Safety Training
Category: Business Ethics
Category: Safety Culture
Category: Human Resource Policies
Category: Ethical Standards And Conduct

What you'll learn

  • Master fundamental principles and significance of emotional intelligence skills

  • Regulate your emotional responses and cultivate self-awareness

  • Incorporate social skills and empathy into workplace communication

  • Effectively resolve conflicts and establish robust relationships

Skills you'll gain

Category: Emotional Intelligence
Category: Self-Awareness
Category: Empathy
Category: Social Skills
Category: Interpersonal Communications
Category: Conflict Management
Category: Leadership
Category: Self-Motivation
Category: Relationship Building
Category: Communication
Category: Team Building
Category: Self-Discipline
Category: Adaptability
Category: Collaboration
Category: Resilience
Category: Employee Engagement
Category: Personal Development
Category: Leadership Development
Category: Stress Management

What you'll learn

  • Comprehend the fundamental principles of effective cooperation and collaboration

  • Encourage teams and foster ongoing improvement by providing feedback

  • Utilize effective team-based strategies to resolve workplace disputes

  • Utilize emotional intelligence and diversity to enhance collaboration

Skills you'll gain

Category: Emotional Intelligence
Category: Conflict Management
Category: Team Motivation
Category: Team Building
Category: Collaboration
Category: Empathy
Category: Teamwork
Category: Active Listening
Category: Employee Engagement
Category: Trustworthiness
Category: Safety Culture
Category: Team Leadership
Category: Constructive Feedback
Category: Cultural Diversity

What you'll learn

  • Gain a comprehensive understanding of workplace stress and its causes

  • Manage high-pressure situations with calmness and clarity

  • Identify the early indicators of stress in yourself and others

  • Develop long-term resilience to maintain well-being

Skills you'll gain

Category: Stress Management
Category: Resilience
Category: Crisis Management
Category: Empathy
Category: Conflict Management
Category: Personal Development
Category: Team Building
Category: Composure
Category: Mindfulness
Category: De-escalation Techniques
Category: Emotional Intelligence
Category: Time Management
Category: Occupational Safety And Health
Category: Self-Awareness

What you'll learn

  • Understand workplace conflicts and the need for effective conflict management

  • Identify typical conflict triggers and learn how to avoid escalation

  • Utilize established conflict management models, such as Glasl's and Thomas-Kilmann's

  • Master communication and feedback skills to deal with disagreements calmly

Skills you'll gain

Category: Conflict Management
Category: Leadership
Category: Emotional Intelligence
Category: De-escalation Techniques
Category: Constructive Feedback
Category: Mediation
Category: Collaboration
Category: Assertiveness
Category: Empathy
Category: Professionalism
Category: Communication
Category: Relationship Management
Category: Interpersonal Communications
Category: Negotiation
Category: Active Listening
Negotiation Skills

Negotiation Skills

Course 103 hours

What you'll learn

  • Prepare effectively and use communication to gain a negotiation edge

  • Master negotiation types and their importance in the workplace

  • Apply win-win strategies and recognize psychological tactics

  • Negotiate confidently under pressure and with limited power

Skills you'll gain

Category: Negotiation
Category: Contract Negotiation
Category: Active Listening
Category: Composure
Category: Non-Verbal Communication
Category: Communication
Category: Conflict Management
Category: Price Negotiation
Category: Trustworthiness
Category: Tactfulness
Category: Persuasive Communication
Category: Adaptability
Category: Relationship Building
Category: Rapport Building
Category: Collaboration
Category: Leadership
Category: Influencing
Category: Business Communication

What you'll learn

  • Understand the importance of team diversity and inclusive collaboration

  • Encourage fairness, equity, and respect in professional contexts

  • Identify and deal with unconscious bias when hiring and making decisions

  • Identify and respond to microaggressions in the workplace

Skills you'll gain

Category: Diversity and Inclusion
Category: Diversity Equity and Inclusion Initiatives
Category: Diversity Awareness
Category: Cultural Diversity
Category: Decision Making
Category: Accountability
Category: Performance Review
Category: Innovation
Category: Cultural Responsiveness
Category: Auditing
Category: Leadership

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Instructor

LearnKartS
88 Courses87,729 learners

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LearnKartS

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