Tecnológico de Monterrey
Liderazgo y habilidades de negociación Specialization
Tecnológico de Monterrey

Liderazgo y habilidades de negociación Specialization

Desarrolla habilidades blandas. Adquiere competencias para una comunicación efectiva y negociaciones que logren acuerdos satisfactorios

Daniel Meade Monteverde
Carlos Alberto Tena Sánchez

Instructors: Daniel Meade Monteverde

Included with Coursera Plus

Get in-depth knowledge of a subject

(428 reviews)

Advanced level
Designed for those already in the industry
2 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject

(428 reviews)

Advanced level
Designed for those already in the industry
2 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Identificar las estrategias de negociación en función de los resultados esperados y su impacto en la relación entre las partes involucradas

  • Desarrollar habilidades de comunicación más importantes: asertividad y empatía

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in Spanish
51 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Tecnológico de Monterrey

Specialization - 3 course series

What you'll learn

  • Comprender la importancia de la comunicación en la vida de las personas y así impulsar la mejora en nuestra capacidad de socializar efectivamente

  • Identificar el concepto de comunicación para clarificar su importancia

  • Desarrollar las habilidades de comunicación: asertividad y empatía

Skills you'll gain

Constructive Feedback, Empathy, Communication, Assertiveness, Interpersonal Communications, Leadership, Active Listening, Employee Performance Management, Influencing, Leadership and Management, Drive Engagement, Motivational Skills, Verbal Communication Skills, Team Leadership, Business Leadership, Organizational Leadership, and Emotional Intelligence

What you'll learn

  • Implementar las habilidades y estilos de negociación clave para llevar a cabo negociaciones efectivas y alcanzar acuerdos satisfactorios

  • Adoptar técnicas de comunicación que mejoren las relaciones y estimulen la cooperación entre las partes involucradas

  • Desarrollar el pensamiento crítico para gestionar las emociones y resolver conflictos de una manera constructiva

Skills you'll gain

Negotiation, Conflict Management, Emotional Intelligence, Critical Thinking, Active Listening, Communication, Decision Making, Interpersonal Communications, Empathy, and Relationship Building

What you'll learn

  • Identificar los estilos de negociación en función de los resultados y relaciones en una negociación

  • Analizar las opciones estratégicas más efectivas en diferentes contextos de negociación

  • Resolver problemas complejos que satisfagan los intereses y objetivos de las partes involucradas

Skills you'll gain

Negotiation, Strategic Planning, Communication Strategies, Intercultural Competence, Business Leadership, Relationship Building, Complex Problem Solving, Cultural Diversity, and Conflict Management

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Daniel Meade Monteverde
Tecnológico de Monterrey
4 Courses25,533 learners
Carlos Alberto Tena Sánchez
Tecnológico de Monterrey
2 Courses35,663 learners

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