MedCerts
Medical Office Procedures and Administration Fundamentals Specialization

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MedCerts

Medical Office Procedures and Administration Fundamentals Specialization

Understanding Procedures and Administration. Medical Office Procedures and Administration Fundamentals provides students with a comprehensive overview of key administrative functions in healthcare settings, including patient scheduling, medical billing, office management, and essential regulatory compliance – equipping them with the foundational skills needed to excel in medical office administration.

Jennifer Zabel

Instructor: Jennifer Zabel

1,529 already enrolled

Included with Coursera Plus

Get in-depth knowledge of a subject
4.7

(44 reviews)

Beginner level

Recommended experience

3 months
at 2 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.7

(44 reviews)

Beginner level

Recommended experience

3 months
at 2 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain an understanding of the expectations of an allied healthcare professional in the workplace

  • Discuss the role and responsibilities related to medical front office procedures

  • Recognize the importance of HIPAA and HITECH compliance laws

  • Explain various aspects of records management

Details to know

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Taught in English
Recently updated!

December 2024

Specialization - 3 course series

What you'll learn

  • Gain an understanding of the expectations of an allied healthcare professional in the workplace

  • Develop and exercise emotional intelligence, self-management, and interpersonal skills

  • Build and improve internal and external communication skills with all exchanges

  • Enhance the patient care experience with successful interactions and patient satisfaction

Skills you'll gain

Category: Professional Communication
Category: Medical Ethics
Category: Diversity and Cultural Bias Training
Category: Emotional Strength
Category: Patient Interaction

What you'll learn

  • Discuss the role and responsibilities related to medical front office procedures

  • Describe the daily operation in the ambulatory care setting

Skills you'll gain

Category: Daily tasks of administration
Category: Knowledge of patient care
Category: Front office policies specific to a medical setting
Category: Insurance plan differentiation
Category: Filing of medical records

What you'll learn

  • Recognize the importance of HIPAA and HITECH compliance laws

  • Demonstrate knowledge of patient intake and processing

  • Explain various aspects of records management

Skills you'll gain

Category: Healthcare regulations and rules
Category: Comprehend payment adjudication and the resubmission process
Category: Understand insurance coverage
Category: The soft skill requirements of an allied healthcare professional
Category: Schedule patient services

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Instructor

Jennifer Zabel
MedCerts
14 Courses71,270 learners

Offered by

MedCerts

Why people choose Coursera for their career

Felipe M.
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"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
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Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (4/1/2024 - 4/1/2025)