This specialization introduces Lean Six Sigma Define, Measure, and Control phases, equipping learners with essential skills to identify improvement opportunities, analyse process performance, and sustain results. The program emphasizes practical tools, structured thinking, and measurable business impact for real-world process improvement.
By the end of this program, you will be able to:
- Define Improvement Projects: Apply Six Sigma and Lean fundamentals to identify problems, select improvement opportunities, and create clear project charters with scope and KPIs
- Measure and Analyse Processes: Use Measure phase tools, process mapping, statistics, and MSA techniques to evaluate performance, variation, and data reliability
- Sustain Improvements: Apply Lean controls, visual management, 5S, Kanban, and Poka Yoke to standardize work and prevent defects
- Validate Business Value: Build control plans and assess outcomes using cost–benefit analysis, ROI, and ROA
Ideal for beginners and professionals seeking a concise, practical foundation in Lean Six Sigma and sustainable process improvement.
Applied Learning Project
Project 1 Overview: Hospital Wait Time Reduction Using Lean Six Sigma
In this project, you’ll analyze a hospital’s appointment scheduling process to reduce excessive patient wait times. You’ll apply Lean Six Sigma tools such as SIPOC, DPMO, and fishbone analysis to identify root causes and pilot process improvements. By comparing pre- and post-implementation results, you’ll assess gains in wait times, patient satisfaction, and operational efficiency.
Project 2 Overview: Improving Quality and Efficiency in Circuit Board Assembly
In this project, you’ll address a high defect rate in the final stage of a circuit board manufacturing process. You’ll apply Six Sigma tools such as Pareto analysis, DPMO, and root cause analysis to identify and eliminate key defects. By comparing results before and after implementation, you’ll evaluate improvements in quality, cost efficiency, and delivery performance.
