Duke University
Telehealth: Essentials, Teamwork, and HEENT Exam Specialization

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Duke University

Telehealth: Essentials, Teamwork, and HEENT Exam Specialization

Conduct telehealth video visits. Expand patient access to healthcare.

Kathleen Waite
Daniel Ostrovsky

Instructors: Kathleen Waite

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Get in-depth knowledge of a subject
Beginner level

Recommended experience

1 month at 3 hours a week
Flexible schedule
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Share your expertise with employers
Get in-depth knowledge of a subject
Beginner level

Recommended experience

1 month at 3 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Discuss how to properly prepare for and conduct a telehealth video visit

  • Describe examples of team-based telehealth care

  • Perform physical assessments of the head and neck remotely

  • Identify the benefits and limitations of telehealth visits 

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

August 2025

3 practice exercises

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Duke University

Specialization - 3 course series

What you'll learn

  • Recognize barriers and how to overcome them in order to successfully perform a telehealth video visit

  • Describe how to properly prepare for and conduct a telehealth video visit

  • Discuss the aspects of a virtual general patient assessment

Skills you'll gain

Category: Telehealth
Category: Patient Evaluation
Category: Patient Preparation
Category: Health Care
Category: Telecommunications
Category: Clinical Experience
Category: Vital Signs
Category: Virtual Environment
Category: Patient Education and Support
Category: Health Assessment
Category: Medical Equipment and Technology

What you'll learn

  • Describe examples of team-based telehealth care

  • List specific telehealth skills used by interprofessional teams

  • Discuss the benefits of team-based telehealth, both to providers and patients

Skills you'll gain

Category: Telehealth
Category: Health Care
Category: Patient Coordination
Category: Care Management
Category: Collaboration
Category: Teamwork
Category: Patient Treatment
Category: Patient Education And Counseling
Category: Health Technology
Category: Health Systems
Category: Primary Care
Category: Communication

What you'll learn

  • Perform physical assessments of the head and neck remotely

  • Guide patients to use physical assessment tools that maximize accuracy of results

  • Identify head and neck complaints that can be reasonably diagnosed via telehealth

Skills you'll gain

Category: Telehealth
Category: Patient Evaluation
Category: Health Assessment
Category: Primary Care
Category: Patient Treatment
Category: Telecommunications
Category: Health Technology
Category: Clinical Experience
Category: Health Informatics

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Kathleen Waite
Duke University
7 Courses162 learners
Daniel Ostrovsky
Duke University
7 Courses162 learners

Offered by

Duke University

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