![[Featured Image] A man working in IT service management talks on a headset while looking at a computer and sitting beside a colleague in a bright, airy office setting.](https://images.ctfassets.net/wp1lcwdav1p1/7cuewa1qYH9k4UDtXY9NXf/156848a27a315c3479fcec4e59eb1d65/GettyImages-1447107841.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
What Is IT Service Management?
IT service management is a standard process that many organizations adopt to streamline their information technology. Discover more about IT service management, why it's important for many organizations, and how to pursue a career in this field.
September 30, 2024
Article

![[Featured Image] A learner working from home gets a hug from their child as they surf the internet confidently, knowing they have an effective proxy firewall in place.](https://images.ctfassets.net/wp1lcwdav1p1/6M1fpCiGxYIaGvD3ZqRl8g/00c276a63e46494cafb2a605f53ba977/GettyImages-1415637485.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A business leader outlines the organization’s disaster recovery plan to its employees.](https://images.ctfassets.net/wp1lcwdav1p1/2IopWmObBmLE636krKQjnH/67138e283d3054e661b617cd26893c9e/GettyImages-1254127323.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)



![[Featured Image] A computer support specialist wearing a headset stands over her colleague and points at something on their laptop.](https://images.ctfassets.net/wp1lcwdav1p1/28WCdmCKrTjOK72uuAkMJD/f568a7bb0892758b9ec836c82ff08c78/GettyImages-1454460679.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] The head of the IT department reviews results from the certified ethical hacker they contracted to assess the company’s systems security.](https://images.ctfassets.net/wp1lcwdav1p1/5cgoStpnbQRVaXpXW65BDC/684f05a7459ee363df68c0bdb63178bf/GettyImages-1426312063.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] An IT professional studies at home for their CompTIA Network+ certification as part of their strategy to further their career.](https://images.ctfassets.net/wp1lcwdav1p1/6seq6MbqIhE8FO8Ru5fn9m/1acff852a0ae7a47abe9729caaf1d4be/GettyImages-1305308934.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] A cybersecurity analyst in a burnt orange shirt works on a laptop computer in a modern office setting.](https://images.ctfassets.net/wp1lcwdav1p1/tWQ9NTEP0vUdHDWXfAPvI/dd95e755fc048fb4ef0a9834cadbce23/GettyImages-1627349199.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured image] Two SOC analysts are reviewing code for their employer.](https://images.ctfassets.net/wp1lcwdav1p1/6tKcqjcmrQHslQiw5PiNKL/8bdda7abcd6ed265ae2c25375edb147c/GettyImages-2022975324.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A networking professional navigates the data link layer as they work on their computer in an office setting.](https://images.ctfassets.net/wp1lcwdav1p1/63iQFbKWlqZV8ncFnaBaN0/9ad33ee2b0631554894a80f76b48abf6/GettyImages-815585478.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] Several colleagues work at computer stations that are connected by a local area network in their office building.](https://images.ctfassets.net/wp1lcwdav1p1/1DgL9QmB26esjq2QnO7qF2/2a34507d185d2132219da85fb733335f/GettyImages-1457981598.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A cybersecurity professional working on his desktop with IDS and IPS to secure his company's networks.](https://images.ctfassets.net/wp1lcwdav1p1/2GH1O1h825VBHHz7GVjK1i/5d85fb886fd80c8ab135e5337c44790e/GettyImages-2012747478.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
![[Featured Image] A big data analyst gives a lecture on how frontier technology, like big data, will impact many industries in the future.](https://images.ctfassets.net/wp1lcwdav1p1/2cqilrqCbHRDXKhLZsjrbe/6789d7bdc7350117252598d8394b3da4/GettyImages-642320245.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
