Learn to Use Leading IT Tools with the Microsoft IT Support Professional Certificate

Written by Coursera Staff • Updated on

Ready to conquer the world of enterprise IT? The Microsoft IT Support Specialist Professional Certificate on Coursera equips you with the in-demand tools you need to thrive in large organizations!

[Video thumbnail] Unlock Enterprise IT Tools: Microsoft IT Support

Ready to conquer the world of enterprise IT? The Microsoft IT Support Specialist Professional Certificate on Coursera equips you with the in-demand tools you need to thrive in large organizations! Gain expertise in these essential technologies:

  • Microsoft Azure: Secure and manage cloud environments for enterprise-level needs.

  • Windows Operating Systems: Confidently configure and troubleshoot systems used by businesses worldwide.

  • Active Directory: Master user and device management, permissions, and enterprise network administration.

  • PowerShell: Automate complex IT tasks and optimize workflows for maximum efficiency.

Through hands-on projects, you'll apply these tools to real-world enterprise challenges, building a portfolio that showcases your expertise!

Microsoft

professional certificate

Microsoft IT Support Specialist

Launch your career as an IT support specialist. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from Microsoft. No prior experience required.

4.8

(819 ratings)

38,055 already enrolled

Beginner level

Average time: 3 month(s)

Learn at your own pace

Skills you'll build:

Microsoft Teams, Computer Hardware, Desktop Support, Generative AI, Hardware Troubleshooting, TCP/IP, Virtual Private Networks (VPN), Hardware Architecture, Multi-Factor Authentication, Operating Systems, Network Security, Business Software, Microsoft 365, Network Troubleshooting, Technical Support, Network Protocols, Application Security, Information Systems Security, Collaborative Software, Cybersecurity, Microsoft Outlook, Microsoft Excel, Microsoft Word, Automation, Data Security, Microsoft PowerPoint, Operational Efficiency, Business Process Automation, Microsoft Power Automate/Flow, Enterprise Application Management, Document Management, Productivity Software, Calendar Management, Security Controls, Technical Communication, Network Monitoring, Debugging, System Monitoring, Microsoft Windows, Unix, Mac OS, System Support, Data Storage, Firewall, Disaster Recovery, Encryption, Data Management, Software Installation, System Configuration, Identity and Access Management, Cloud Computing, Technical Support and Services, Servers, Authentications, Information Privacy, Data Storage Technologies, Computer Systems, Data Loss Prevention, OS Process Management, Enterprise Security, Information Technology, OSI Models, Software As A Service, Virtualization, Microsoft Azure, Local Area Networks, General Networking, Virtual Machines, Networking Hardware, Computer Networking, Network Infrastructure, Network Architecture

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