Looking to elevate your IT skills and take your career to the next level? The Microsoft IT Support Specialist Professional Certificate is your pathway to mastering enterprise IT roles with a deep focus on the Microsoft ecosystem.
Looking to elevate your IT skills and take your career to the next level? The Microsoft IT Support Specialist Professional Certificate is your pathway to mastering enterprise IT roles with a deep focus on the Microsoft ecosystem.
This comprehensive program teaches you how to:
Configure and troubleshoot systems with Microsoft Windows and Azure.
Secure cloud environments and maximize productivity using Microsoft 365.
Apply advanced diagnostic and troubleshooting techniques to solve real-world IT challenges.
Start your IT career transformation with Microsoft today:
professional certificate
Launch your career as an IT support specialist. Build job-ready skills – and must-have AI skills – for an in-demand career. Earn a credential from Microsoft. No prior experience required.
4.8
(819 ratings)
38,213 already enrolled
Beginner level
Average time: 3 month(s)
Learn at your own pace
Skills you'll build:
Microsoft Teams, Network Troubleshooting, Desktop Support, Generative AI, Hardware Troubleshooting, TCP/IP, Cybersecurity, Business Software, Network Security, Technical Support, Virtual Private Networks (VPN), Microsoft 365, Information Systems Security, Collaborative Software, Application Security, Multi-Factor Authentication, Operating Systems, Computer Hardware, Network Protocols, Hardware Architecture, Technical Communication, Network Monitoring, System Monitoring, System Support, Mac OS, Debugging, Unix, Microsoft Windows, Microsoft Excel, Microsoft Outlook, Microsoft Word, Automation, Data Security, Microsoft PowerPoint, Operational Efficiency, Business Process Automation, Calendar Management, Security Controls, Productivity Software, Enterprise Application Management, Microsoft Power Automate/Flow, Document Management, Data Storage, Disaster Recovery, Firewall, Encryption, Data Management, System Configuration, Software Installation, Identity and Access Management, Computer Systems, Data Storage Technologies, Servers, Enterprise Security, OS Process Management, Data Loss Prevention, Information Technology, Cloud Computing, Authentications, Technical Support and Services, Information Privacy, OSI Models, Software As A Service, General Networking, Microsoft Azure, Virtualization, Local Area Networks, Network Architecture, Computer Networking, Virtual Machines, Networking Hardware, Network Infrastructure
Editorial Team
Coursera’s editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.
Unlock 10,000+ expert-led courses today. Now $200 off.
Advance in your career with recognized credentials across levels.