Customer Service Representative
If you like assisting customers with inquiries, solving problems, and communicating effectively this role is for you.
A Customer Service Representative addresses customer inquiries, resolves issues, and provides support. They ensure customer satisfaction through effective communication, problem-solving, and product knowledge.
Skills you’ll need: Customer Service, Communication, Problem Solving, Empathy, Interpersonal Communications, Multitasking, Time Management, Detail Oriented
Customer Service Representative
If you like assisting customers with inquiries, solving problems, and communicating effectively this role is for you.
A Customer Service Representative addresses customer inquiries, resolves issues, and provides support. They ensure customer satisfaction through effective communication, problem-solving, and product knowledge.
Skills you’ll need: Customer Service, Communication, Problem Solving, Empathy, Interpersonal Communications, Multitasking, Time Management, Detail Oriented
Recommended credentials
Introduction to Customer Service
Course 1 of 4
Interacting with Customers
Course 2 of 4
Call Center Customer Service
Course 3 of 4
Preparing for Your Call Center Customer Service Role
Course 4 of 4
Introduction to Customer Service
Course 1 of 4
Interacting with Customers
Course 2 of 4
Retail Customer Service
Course 3 of 4
Preparing for Your Retail Customer Service Role
Course 4 of 4
What brings you to Coursera today?
A Bookkeeper records transactions, maintains ledgers, and prepares reports, ensuring accuracy and compliance using tools like QuickBooks or Xero.
description:A Bookkeeper records transactions, maintains ledgers, and prepares reports, ensuring accuracy and compliance using tools like QuickBooks or Xero.
If you like: managing financial records, attention to detail, working with numbers.
This role has a $50,048 median salary ¹.
This role has approximately 212,596 jobs available ¹.
A Front End Developer enhances the visual and interactive parts of websites and apps, ensuring a seamless experience using HTML, CSS, and JavaScript.
description:A Front End Developer enhances the visual and interactive parts of websites and apps, ensuring a seamless experience using HTML, CSS, and JavaScript.
If you like: designing websites and applications, coding in html/css/javascript, making sites user-friendly.
This role has a $155,520 median salary ¹.
This role has approximately 15,411 jobs available ¹.
A Business Management Analyst analyzes operations, finds inefficiencies, and recommends data-driven strategies to boost productivity and reduce costs.
description:A Business Management Analyst analyzes operations, finds inefficiencies, and recommends data-driven strategies to boost productivity and reduce costs.
If you like: analyzing data to identify business trends, solving organizational problems, working with teams to improve processes.
This role has a $109,952 median salary ¹.
This role has approximately 202,141 jobs available ¹.
Credentials
A Compensation Analyst evaluates and designs salary structures and benefits packages. They ensure competitive and equitable compensation practices.
description:A Compensation Analyst evaluates and designs salary structures and benefits packages. They ensure competitive and equitable compensation practices.
If you like: analyzing salary data, developing compensation strategies, consulting on pay decisions with HR and management.
This role has a $74,112 median salary ¹.
This role has approximately 52,437 jobs available ¹.
¹ Median salary, job opening, and degree data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (11/1/2024 - 11/1/2025)