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Explore the IT Support Course Catalog
- Status: Free Trial
University of Minnesota
Skills you'll gain: IT Management, Technology Strategies, Change Management, Information Technology, Portfolio Management, Governance, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Capital Expenditure, Financial Analysis, Cost Benefit Analysis, Risk Management, Decision Making
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
- Status: Free Trial
Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Sports Medicine, Physical Therapy, Physiology
- Status: Free Trial
Fortinet, Inc.
Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Standard Operating Procedure, ChatGPT, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Image Quality, Machine Learning
- Status: Free Trial
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions
- Status: Preview
University of Copenhagen
Skills you'll gain: Data Literacy, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Journalism, Analytical Skills, Big Data, Information Privacy, Data-Driven Decision-Making, Data Security, Law, Regulation, and Compliance, Algorithms
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Data Literacy, Data Visualization, Data Analysis, Research Design, Descriptive Statistics, Analytics, Analysis, Statistics, Quantitative Research, Statistical Methods, Probability & Statistics
- Status: Free Trial
Skills you'll gain: Threat Modeling, Vulnerability Assessments, Business Continuity, Risk Analysis, Vulnerability Management, Cyber Security Assessment, Risk Management, Business Risk Management, Risk Mitigation, Threat Detection, Disaster Recovery, Business Analysis
- Status: NewStatus: Free Trial
AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, Productivity, Sales Management, Large Language Modeling, ChatGPT, AI Product Strategy, Generative AI Agents, Management Training And Development, Responsible AI, AI Personalization, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Automation, Digital Transformation, Ideation
- Status: Free Trial
Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Penetration Testing, Cybersecurity, Authentications, Vulnerability Assessments, Encryption, Firewall, Identity and Access Management, Hardening, Threat Detection, Disaster Recovery, Public Key Infrastructure, Mobile Security, Risk Management Framework, Risk Management
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Telecommuting, Adaptability, Stakeholder Engagement, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies
In summary, here are 10 of our most popular it support courses
- IS/IT Governance:Â University of Minnesota
- GenAI for Customer Support:Â Coursera Instructor Network
- Anatomy & Physiology: Support & Movement:Â Rice University
- Network Security Support Engineer:Â Fortinet, Inc.
- Generative AI for Customer Support:Â IBM
- Customer-Centric IT Strategy:Â University of Virginia
- Data Literacy – What is it and why does it matter?: University of Copenhagen
- Data – What It Is, What We Can Do With It: Johns Hopkins University
- IT Risk Assessment Practices:Â Packt
- AI for Management & Management support:Â AI Business School