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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • T

      The University of North Carolina at Chapel Hill

      The American South: Its Stories, Music, and Art

      Skills you'll gain: Music History, Music, Oral Expression, Culture, World History, Social Studies, Liberal Arts, Performing Arts, Public History, Art History, Storytelling, Cultural Diversity, Writing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      405 reviews

      Mixed · Course · 1 - 3 Months

    • K

      Kennesaw State University

      Professional Selling: 3 Steps to High-Performance

      Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, General Sales Practices, Needs Assessment, Rapport Building, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Telephone Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      66 reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California San Diego

      Communicating with the Public

      Skills you'll gain: Storytelling, Public Speaking, Media and Communications, Persuasive Communication, Communication, Interviewing Skills, Non-Verbal Communication, Interpersonal Communications, Content Creation, Performing Arts, Liberal Arts

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 3 - 6 Months

    • S

      SkillUp EdTech

      Product Management: Initial Product Strategy and Plan

      Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Project Management Life Cycle, Agile Product Development, Business Planning, User Requirements Documents, Team Building, Competitive Analysis, Market Research, Market Analysis, Marketing Strategies, Risk Management, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      129 reviews

      Beginner · Course · 1 - 3 Months

    • Q

      Queen Mary University of London

      Leadership Out of the Box

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Delegation Skills, Team Leadership, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Matrix Management, People Management, Team Building, Time Management, Executive Presence, Organizational Leadership, Leadership and Management, Virtual Teams, Influencing, Organizational Structure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      165 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      Universidad Austral

      Estadística aplicada a los negocios

      Skills you'll gain: Regression Analysis, Statistical Inference, Descriptive Statistics, Business Risk Management, Risk Analysis, Business Analytics, Statistics, Sampling (Statistics), Microsoft Excel, Data Analysis, Probability, Statistical Analysis, Data-Driven Decision-Making, Probability Distribution, Statistical Modeling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      755 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Generative AI, Prototyping, Brainstorming, Data Ethics, Data Synthesis, ChatGPT, User Experience, Artificial Intelligence, User Centered Design, Innovation, Usability Testing, Prompt Engineering, Interactive Learning, AI Personalization, Information Privacy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      73 reviews

      Beginner · Specialization · 1 - 3 Months

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Introduction to Quantum Information

      Skills you'll gain: Emerging Technologies, Digital Communications, Encryption, Theoretical Computer Science, Cryptography, Linear Algebra, Algorithms, Computational Thinking, Information Technology, Physics, Simulations, Mathematical Modeling

      4.2
      Rating, 4.2 out of 5 stars
      ·
      121 reviews

      Advanced · Course · 1 - 3 Months

    • N

      Northwestern University

      The Business of Social

      Skills you'll gain: Social Media Marketing, Social Media Strategy, Business Marketing, Marketing Effectiveness, Marketing, Performance Measurement, Business Metrics, Customer Engagement, Return On Investment, Key Performance Indicators (KPIs), Program Management, Integrated Marketing Communications, Law, Regulation, and Compliance, Information Privacy, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      812 reviews

      Mixed · Course · 1 - 4 Weeks

    • M

      Macquarie University

      Marketing analytics: Know your customers

      Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      437 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      E

      ESSEC Business School

      Les partenariats qui changent le monde : alliances innovantes entre entreprises et associations

      Skills you'll gain: Strategic Partnership, Drive Engagement, Relationship Building, Professional Networking, Business Development, Corporate Sustainability, Innovation, Community Development, Stakeholder Management, Business Strategy, Program Evaluation, Market Opportunities, Value Propositions, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      130 reviews

      Mixed · Course · 1 - 3 Months

    • D

      Duke University

      Blockchain Business Models

      Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Cryptography, Cryptographic Protocols, Financial Regulation, Regulatory Compliance, Encryption, Technology Strategies, Payment Systems, Digital Assets, Financial Services, Distributed Computing, Scalability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      377 reviews

      Intermediate · Course · 1 - 3 Months

    Business Communication learners also search

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    In summary, here are 10 of our most popular business communication courses

    • The American South: Its Stories, Music, and Art: The University of North Carolina at Chapel Hill
    • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
    • Communicating with the Public: University of California San Diego
    • Product Management: Initial Product Strategy and Plan: SkillUp EdTech
    • Leadership Out of the Box: Queen Mary University of London
    • Estadística aplicada a los negocios: Universidad Austral
    • Mastering User Centric Design with Generative AI: Fractal Analytics
    • Introduction to Quantum Information: Korea Advanced Institute of Science and Technology(KAIST)
    • The Business of Social: Northwestern University
    • Marketing analytics: Know your customers: Macquarie University

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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