IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Ancient History, Art History, Architectural Design, Civil and Architectural Engineering, Social Studies, Architecture and Construction, World History, Physical Science, Cultural Diversity, General Science and Research
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Debugging, Software Testing, Program Development, Simulations, Computer Programming, Algorithms, Development Environment, C (Programming Language), Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Penetration Testing, Network Security, Threat Management, Mobile Security, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Public Key Infrastructure, Vulnerability Assessments, Cryptography, Security Controls, Vulnerability Scanning, Cybersecurity, Authorization (Computing), Information Systems Security, Malware Protection, Authentications, Cyber Attacks, Threat Detection, Data Integrity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Artificial Intelligence, Risk Analysis, Hybrid Cloud Computing, Business Leadership, Risk Mitigation, Compliance Training, IBM Cloud, Cloud Computing Architecture, Strategic Leadership, Data Strategy, Brainstorming, Return On Investment, LLM Application, Governance
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, IBM Cloud, Hardware Architecture, Infrastructure Architecture, Enterprise Security, Computer Security, Computer Systems, Computer Hardware, Cryptography
Beginner · Course · 1 - 4 Weeks

Workday
Skills you'll gain: Workday (Software), No-Code Development, Branding
Beginner · Course · 1 - 4 Weeks

Measure What Matters
Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Organizational Leadership, Business Priorities, Organizational Strategy, Personal Development, Leadership and Management, Performance Management, Employee Performance Management, Prioritization, Recognizing Others, Performance Measurement, Planning, Collaboration, Business Strategy, Constructive Feedback, Communication
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Model Deployment, Convolutional Neural Networks, Google Cloud Platform, Natural Language Processing, Tensorflow, MLOps (Machine Learning Operations), Reinforcement Learning, Transfer Learning, Computer Vision, Systems Design, Applied Machine Learning, Image Analysis, Cloud Deployment, Recurrent Neural Networks (RNNs), Hybrid Cloud Computing, Systems Architecture, Performance Tuning, Embeddings, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning
Advanced · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Sampling (Statistics), Bayesian Statistics, Probability & Statistics, Statistical Inference, Statistical Methods, Statistics, Probability, Probability Distribution, Statistical Analysis, Biostatistics, Statistical Hypothesis Testing
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Blockchain, Cryptography, Digital Assets, Investments, Portfolio Management, FinTech, Portfolio Risk, Asset Management, Financial Analysis, Financial Market, Emerging Technologies, Finance, Payment Systems, Encryption, Risk Analysis
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Computer Security Incident Management, Metasploit, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Threat Management, Data Security, Authentications, Cyber Attacks, Security Testing, Cloud Security, Security Strategy, Computer Security Awareness Training, Risk Management, Security Awareness, Enterprise Security
Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Dentistry, Dental Care, Oral and Dental Care, Public Health, Oral Health, Medical Science and Research, Higher Education, Research
Beginner · Course · 1 - 4 Weeks