IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Pedagogy, Digital pedagogy, Education and Training, Teaching, Human Learning, Differentiated Instruction, Higher Education, Instructional Strategies, Cultural Diversity, Lifelong Learning, Willingness To Learn, Curriculum Development, Student-Centred Learning, Student Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Authentications, Incident Response, MITRE ATT&CK Framework, Security Controls, Cryptography, Malware Protection, Threat Modeling, Endpoint Security, Key Management, Authorization (Computing), Public Key Infrastructure, Vulnerability Assessments, Risk Management, Application Security, Business Continuity Planning, Security Management, Asset Management, Cloud Security, Network Security, Continuous Monitoring
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Design Elements And Principles, Graphic Design, Design, Storytelling, Layout Design, Typography, Adobe InDesign, Design Research, Information Architecture, Color Theory, Adobe Photoshop
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Data Access, Database Management Systems, Data Presentation, Data Manipulation, Data Integration, Data Processing
Mixed · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Information Technology, Information Systems Security, Enterprise Security, General Networking, Cybersecurity, Computer Networking, Virtual Machines, Enterprise Architecture, Risk Management Framework
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Visual Basic (Programming Language), Productivity Software, Debugging, Automation, Strategic Decision-Making, Programming Principles
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Image Analysis, Unsupervised Learning, Geospatial Information and Technology, Machine Learning Methods, Computer Vision, Feature Engineering, Spatial Analysis, Machine Learning, Dimensionality Reduction, Convolutional Neural Networks, Deep Learning, Supervised Learning, Classification Algorithms, Probability & Statistics, Artificial Neural Networks
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Professional Networking, SAP Applications, Workforce Development, Company, Product, and Service Knowledge, Enterprise Resource Planning, Interviewing Skills, Goal Setting, Training Programs
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Theoretical Computer Science, Maintainability, Object Oriented Programming (OOP), Network Routing, Computational Thinking, Application Development
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Empathy & Emotional Intelligence, Social Sciences, Culture, Psychology, Anthropology, Artificial Intelligence, Human Development, Human Computer Interaction, Robotics
Beginner · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Linux, Ubuntu, Linux Administration, File Systems, Linux Commands, Operating Systems, User Accounts, Red Hat Enterprise Linux, OS Process Management, File Management, Unix Shell, System Configuration, Command-Line Interface, Open Source Technology, Security Controls, Virtualization, Virtual Machines
Beginner · Course · 1 - 3 Months