IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Authentications, Incident Response, MITRE ATT&CK Framework, Security Controls, Cryptography, Malware Protection, Threat Modeling, Endpoint Security, Key Management, Authorization (Computing), Public Key Infrastructure, Vulnerability Assessments, Risk Management, Application Security, Business Continuity Planning, Security Management, Asset Management, Cloud Security, Network Security, Continuous Monitoring
Beginner · Specialization · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Calendar Management, Discussion Facilitation, Scheduling, Live Streaming, Data Sharing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, A/B Testing, Copywriting, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Model Evaluation, Predictive Modeling, Machine Learning, Supervised Learning, Applied Machine Learning, Data Science, Artificial Intelligence, Deep Learning, Classification Algorithms, Unsupervised Learning, Regression Analysis, Reinforcement Learning
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Image Analysis, Unsupervised Learning, Geospatial Information and Technology, Machine Learning Methods, Computer Vision, Feature Engineering, Spatial Analysis, Machine Learning, Dimensionality Reduction, Convolutional Neural Networks, Deep Learning, Supervised Learning, Classification Algorithms, Probability & Statistics, Artificial Neural Networks
Intermediate · Course · 3 - 6 Months

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Excel Formulas, Visual Basic (Programming Language), Productivity Software, Debugging, Automation, Strategic Decision-Making, Programming Principles
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Web Analytics and SEO, Technical Support, Extensible Markup Language (XML)
Beginner · Specialization · 3 - 6 Months

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Cross-Functional Team Leadership, Matrix Management, People Management, Discussion Facilitation, Stakeholder Engagement, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Initiative and Leadership
Advanced · Specialization · 3 - 6 Months

Technion - Israel Institute of Technology
Skills you'll gain: Business Planning, Value Propositions, Entrepreneurship, Ideation, Business Strategy, New Product Development, Risk Management, Product Development, Innovation, Communication, Business Risk Management, Persuasive Communication, Feasibility Studies, Verification And Validation, Interviewing Skills
Mixed · Course · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Community Development, Environmental Issue, Governance, Systems Thinking, Climate Change Mitigation, Case Studies, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Stanford University
Skills you'll gain: Model Deployment, Health Informatics, Model Evaluation, Clinical Data Management, Healthcare Ethics, Responsible AI, Data Collection, Applied Machine Learning, Health Care Procedure and Regulation, Machine Learning Software, Artificial Intelligence, Performance Tuning, Risk Modeling
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Business Transformation, Scalability, Leadership and Management, Organizational Strategy, Case Studies
Beginner · Course · 1 - 4 Weeks