IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: LangGraph, Agentic Workflows, AI Orchestration, AI Workflows, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science
Intermediate · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Statistical Methods, Regression Analysis, Plot (Graphics), Data Cleansing, Statistical Hypothesis Testing, Correlation Analysis, Data Preprocessing, Matplotlib, Data Visualization, Statistical Analysis, Scatter Plots, R Programming, Data Analysis, Descriptive Statistics, Pandas (Python Package), Python Programming
Intermediate · Course · 1 - 3 Months

Fortinet, Inc.
Skills you'll gain: Firewall, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Network Administration, Security Information and Event Management (SIEM), Security Engineering, Network Performance Management, Enterprise Security, Application Security, Network Infrastructure, Cybersecurity, Computer Security, Cyber Security Strategy
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Intellectual Property, Business Ethics, International Relations, Commercial Laws, Political Sciences, Economics, World History, Business Economics, Law, Regulation, and Compliance, Cultural Diversity, Business Strategy
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Media and Communications, Political Sciences, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, International Relations, Public History, Social Sciences
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotic Process Automation, Automation, Business Process Automation, Software Development Tools, User Interface (UI), Software Installation, Version Control, Debugging
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Basic Electrical Systems, electromagnetics, Electrical Engineering, Physics, Mechanics, Calculus, Engineering Calculations, Mathematical Modeling, Trigonometry, Problem Solving, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Statistical Process Controls, Process Control, Semiconductors, Quality Assurance, Verification And Validation, Electronics Engineering, Manufacturing Operations, Manufacturing Processes, Electronics, Process Improvement, Process Analysis, Product Testing, Reliability, Electronic Components, Electronic Systems, Computer Hardware, Computer Architecture, Thermal Management, Scalability, Systems Integration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Investments, Return On Investment, Risk Analysis, Portfolio Management, Risk Management, Investment Management, Financial Planning, Equities, Tax, Securities (Finance), Derivatives
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Apache Airflow, Data Pipelines, Dataflow, Data Integration, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, IT Automation, Data Quality, Amazon Web Services, CI/CD, Data Processing, Data Transformation
Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Blogs, Social Media Marketing, Marketing Strategies, Social Media Strategy, Social Media, Content Marketing, Marketing Effectiveness, Strategic Marketing, Digital Media Strategy, Target Market, Drive Engagement, Customer Engagement, Content Creation, Multimedia, Writing
Mixed · Course · 1 - 4 Weeks