IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Software Development Life Cycle, Agile Software Development, Agile Methodology, Requirements Analysis, Agile Project Management, Software Development Methodologies, Application Lifecycle Management, Interpersonal Communications, Scrum (Software Development), Sprint Retrospectives, User Story, Waterfall Methodology, Sprint Planning, Quality Management, Project Management, Cross-Functional Collaboration, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, System Programming, Software Development Tools, Embedded Systems, Software Development, Debugging, Application Security, C (Programming Language), Application Development, Computer Architecture, C++ (Programming Language), Performance Tuning
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Security Awareness, Cyber Attacks, Cyber Risk, Mobile Security, Cybersecurity, Cyber Security Strategy, Cyber Governance, Malware Protection, Cyber Security Policies, Cyber Security Assessment, Cyber Threat Intelligence, Data Security, Cyber Threat Hunting, Human Factors (Security), Email Security, Identity and Access Management, Security Management, Security Strategy, Multi-Factor Authentication, Cloud Security
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Star Schema, Data Analysis Expressions (DAX), Power BI, Data Modeling, Database Design, Performance Tuning, Data Integration, Data Analysis, Data Transformation
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Conflict Management, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Adaptability
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Incident Response, Endpoint Security, Zero Trust Network Access, Risk Analysis, Network Security, Risk Mitigation, Cyber Governance, Compliance Auditing, Event Monitoring, Application Security, Cyber Security Policies, Cyber Risk, Computer Security, Governance, Data Security, Information Systems Security, Infrastructure Security, Mobile Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Power BI, Interactive Data Visualization, Data Visualization, Data Presentation, Dashboard, Trend Analysis, Exploratory Data Analysis, Customer Analysis, Data Visualization Software, Sales, Business Intelligence, Data Analysis, Business Analytics, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Computer Security Incident Management, Vulnerability Assessments, Cybersecurity, Cyber Threat Intelligence, Cyber Attacks, Security Management, Cyber Threat Hunting, Information Systems Security, Threat Detection, Data Security, Network Security, Cyber Security Strategy, DevSecOps, Continuous Monitoring, Malware Protection, Cloud Security, Cyber Security Assessment, Risk Management Framework, Encryption, Authentications
Intermediate · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: Compliance Management, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Performance Reporting, Operational Performance Management, Business Analysis, Data-Driven Decision-Making, Business Priorities, Operational Efficiency, Business Reporting, Smart Goals
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Continuous Integration, Restful API, Docker (Software), Model View Controller, Front-End Web Development, Databases, User Story, CI/CD, Java, Java Programming, Database Application, Application Programming Interface (API), HTML and CSS, Full-Stack Web Development, Spring Boot, Microservices, Back-End Web Development, Software Design Documents, Software Architecture
Advanced · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Virtualization, Platform As A Service (PaaS), Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Network Security, Cloud Computing, Amazon Web Services, Cloud Management, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Platforms, Hyper-V, Software-Defined Networking, Cloud Security, Network Administration
Build toward a degree
Intermediate · Specialization · 3 - 6 Months