IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Information Systems Security, Cybersecurity, Encryption, Proxy Servers, Information Privacy, Servers, Web Servers, Network Routing, Cloud Hosting
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Science and Research, Research Design, Research, Quantitative Research, Experimentation, Sample Size Determination, Data Sharing, Statistical Inference, Statistical Methods, Statistical Analysis, Data Synthesis, R Programming
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Waste Minimization, Environmental Engineering, Sustainable Engineering, Environmental Regulations, Civil Engineering, Construction, Radiation Protection, Sustainable Technologies, Thermal Management, Land Management, Environmental Resource Management, Process Engineering, Environmental Laws, Chemical Engineering, Environmental Policy, Pollution Prevention, Transportation Operations, Energy and Utilities, Environmental Science
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Substance Abuse, Pain Management, Medical Prescription, Patient Education And Counseling, Pharmacology, Pharmacy, Pharmaceuticals, Chronic Diseases, Epidemiology, Medication Therapy Management, Mental and Behavioral Health, Health Policy, Engineering Design Process, Community Health, Public Health, Trend Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Semantic Web, Web Content, Information Architecture, Web Design and Development, Web Development, Front-End Web Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Program Management, Project Management Life Cycle, Stakeholder Management, Communication Planning, Project Management, Project Management Institute (PMI) Methodology, Milestones (Project Management), Project Closure, Resource Management, Scope Management, Risk Management, Budget Management, Portfolio Management, Performance Reporting, Organizational Strategy, Benefits Administration, Professional Networking
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Impact, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Project Performance, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Google Gemini, Anthropic Claude, LLM Application, ChatGPT, Digital pedagogy, digital literacy
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Research, Grammar, Editing, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Routing, Routing Protocols, OSI Models, TCP/IP, Virtual Local Area Network (VLAN), Network Switches, Networking Hardware, Network Administration, Local Area Networks, Network Infrastructure, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months