IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Prioritization, Self-Awareness, Decision Making, Personal Development, Resourcefulness, Goal Setting, Research
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Law, Regulation, and Compliance, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Cloud Development, Cloud Applications, Distributed Computing, Cloud Services, Event-Driven Programming, Communication, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bayesian Statistics, Databricks, Sampling (Statistics), Statistical Modeling, Probability, Applied Machine Learning, Jupyter, Regression Analysis, Statistical Programming, Predictive Modeling, Statistical Analysis, Model Evaluation, Probability Distribution, Data Science, Logistic Regression, Markov Model, Statistics, Statistical Methods, Simulations, Python Programming
Beginner · Specialization · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Angular, Linear Algebra, Physics, Mathematical Modeling, Applied Mathematics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Physical Science, General Science and Research, Research, Scientific Methods, Environment, Peer Review, Timelines, World History
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Tensorflow, Predictive Modeling, Machine Learning, Text Mining, Deep Learning, Natural Language Processing, Applied Machine Learning, Convolutional Neural Networks, Supervised Learning, Recurrent Neural Networks (RNNs), Artificial Intelligence, Classification Algorithms, Data Science, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Generative AI, Power BI, Data Visualization, Microsoft Power Platform, Data Presentation, Interactive Data Visualization, Data Storytelling, Data Analysis Expressions (DAX), Business Intelligence, Prompt Engineering, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Process Management, Business Process, Business Process Management, Process Mapping, Collaborative Software, Service Design
Intermediate · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Instructional Design, Planning, Virtual Environment, Collaboration, System Configuration, Safety and Security, Information Privacy
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization
Beginner · Course · 1 - 4 Weeks