IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Cultural Diversity, Community Development, Culture, Digital Publishing, Content Creation, Analysis, Media and Communications, Storytelling, Critical Thinking, Creativity, Communication
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Statistical Analysis, Data Analysis, Statistical Programming, Statistical Machine Learning, Statistical Modeling, Model Evaluation, Regression Analysis, Bayesian Statistics, Supervised Learning, Statistical Inference, Machine Learning, Unsupervised Learning, Predictive Modeling, Feature Engineering, Logistic Regression, Decision Tree Learning, Classification Algorithms
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Electrical Power, Electrical Systems, Electric Power Systems, Mechanical Engineering, Mechanical Design, Energy and Utilities, System Monitoring, Vibrations, Control Systems, Performance Tuning
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Virtual Networking, Network Performance Management, Network Administration, Network Infrastructure, Scalability, Computer Networking, Firewall, Virtual Private Networks (VPN), Performance Tuning, Cloud Deployment, Wide Area Networks, Role-Based Access Control (RBAC), General Networking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Vector Databases, MongoDB, NoSQL, Applied Machine Learning, Apache Cassandra, Text Mining, Image Analysis, Node.JS, Database Application
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure Synapse Analytics, Data Security, Databricks, Data Quality, Microsoft Azure, Data Storage Technologies, Data Storage, Data Transformation, Database Management, Data Processing, Data Cleansing, Data Lakes, Query Languages, Performance Tuning, Data Integration, Data Pipelines, Apache Spark, Encryption, Data Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Product Promotion, Account Management, Social Media Content, E-Commerce, Social Media Marketing, Social Media, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Anomaly Detection, AI Security, Cyber Security Strategy, Cyber Threat Intelligence, Threat Detection, Intrusion Detection and Prevention, Fraud detection, Cybersecurity, Applied Machine Learning, Malware Protection, Threat Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Analysis, Machine Learning, Machine Learning Algorithms, Model Evaluation, Artificial Neural Networks, MLOps (Machine Learning Operations), Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Office, Document Management
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Self-Awareness, Emotional Intelligence, Personal Development, Organizational Effectiveness, Business Leadership, Leadership Development, Resilience, Optimism, People Development, Leadership, Relationship Building, Growth Mindedness, Adaptability, Positive Behavior Support
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Model Deployment, Data Preprocessing, Model Evaluation, Data Transformation, Applied Machine Learning, MLOps (Machine Learning Operations), Predictive Modeling, Exploratory Data Analysis, Automation, Machine Learning Methods, Machine Learning, Scikit Learn (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Data Science, IBM Cloud, Python Programming, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, Continuous Delivery, CI/CD, DevOps, Test Planning, Continuous Integration, Git (Version Control System), Agile Software Development, YAML, Continuous Deployment, GitHub, Agile Methodology, Test Case, Microsoft Azure, Version Control, Agile Project Management, Sprint Planning, Code Review
Intermediate · Course · 1 - 3 Months