IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks

École normale supérieure
Skills you'll gain: Sustainable Development, Economic Development, Environmental Science, Energy and Utilities, Governance, Environment, Sustainability Reporting, Climate Change Mitigation, Climate Change Adaptation, Environmental Policy, Finance, Advocacy, Economics, Lobbying, Public Policies
Intermediate · Course · 1 - 3 Months

Interactive Brokers
Skills you'll gain: Growth Strategies, Business Valuation, Investments, Competitive Analysis, Financial Statement Analysis, Financial Analysis, Business Metrics, Portfolio Risk, Market Trend, Market Dynamics, Financial Forecasting, Risk Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Data Analysis Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution
Build toward a degree
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Design Thinking, Human Centered Design, Open Mindset, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Social Impact, Creativity
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Image Analysis, Amazon Web Services, Image Quality, Computer Vision, Model Deployment, Data Import/Export, Anomaly Detection, Data Science, Machine Learning, Cloud Computing
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Responsible AI, AI Security, Human Centered Design, Data Ethics, Model Evaluation, Artificial Intelligence, AWS SageMaker
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Incident Response, IT Security Architecture, Secure Coding, Application Security, Identity and Access Management, Information Systems Security Assessment Framework (ISSAF), Security Testing, Continuous Monitoring, Information Systems Security, Network Security, Security Strategy, Zero Trust Network Access, Security Awareness, Security Information and Event Management (SIEM), Risk Management Framework, Disaster Recovery, Security Requirements Analysis, Cybersecurity, Enterprise Architecture
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Tensorflow, Natural Language Processing, Python Programming, Machine Learning Methods, Recurrent Neural Networks (RNNs), Data Preprocessing, Artificial Neural Networks, Machine Learning, Deep Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Interactive Data Visualization, Data Presentation, Tableau Software, Data Visualization Software, Data Analysis Software, Digital Publishing, Key Performance Indicators (KPIs), Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours