IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: File Management, Cloud Storage, Collaborative Software, Google Workspace, Document Management, Microsoft Office, Data Sharing
Beginner · Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Debugging, Java, Teaching, Program Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Integrated Development Environments, Computational Logic, Pseudocode, Algorithms, Test Case
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Design, Application Specific Integrated Circuits, Electronics Engineering, Engineering Design Process, Electronic Hardware, Electronics, Design, Technical Design, Semiconductors, Computer-Aided Design, Electrical and Computer Engineering, Electronic Systems, Electronic Components, Verification And Validation, Simulation and Simulation Software, Open Source Technology, Schematic Diagrams
Beginner · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistics, Research Design, Statistical Analysis, Probability & Statistics, Microsoft Excel, Research, R Programming, Data Presentation, Surveys, Data Collection, Research Reports, Data Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power Apps Component Framework, UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Legal Technology, Legal Research, Responsible AI, Data Ethics, AI Security, Generative AI, AI Enablement, Workflow Management, Operational Efficiency, AI Workflows, Automation, Document Management, Ethical Standards And Conduct, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Search Engine Optimization, Target Audience, Blogs, Web Analytics and SEO, Content Strategy, Social Media Strategy, Content Creation, Web Content
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Procurement, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, Meeting Facilitation, Project Management, CI/CD, Issue Tracking, Request for Proposal, Project Risk Management, Request For Quotation (RFQ), Risk Analysis, Communication Strategies
Advanced · Course · 1 - 3 Months