IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Plot (Graphics), Data Visualization, Large Language Modeling, Text Mining, Retrieval-Augmented Generation, Data Visualization Software, Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, Regression Analysis, Maternal Health, Data Quality
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Proposal Writing, Editing, Business Writing, Technical Writing, Technical Management, Technical Communication, Proofreading, Engineering Management, Writing, Business Correspondence, Target Audience, Concision, Grammar, Persuasive Communication, Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: European History, World History, Public History, Ethical Standards And Conduct, Social Justice, Cultural Diversity, Political Sciences, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Import/Export, Data Visualization Software, Cloud Deployment, Data Visualization, Restful API, Data Mapping, Interactive Data Visualization, Histogram, Data Transformation, Amazon Web Services, Data Processing, Apache Kafka, Scalability, Cloud Management, Information Architecture, System Monitoring, Network Monitoring, Application Performance Management, Data Management, Data Structures
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Scalability, Software Architecture, Systems Architecture, Microservices, Software Design, Application Design, Solution Architecture, Software Design Patterns, Systems Design, Service Oriented Architecture, Enterprise Architecture, Object Oriented Design, Maintainability, Engineering Software, Functional Requirement, Programming Principles
Intermediate · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, Cloud Computing, Cloud Infrastructure, Budget Management, Capacity Management, Operational Excellence, Operational Efficiency, Corporate Sustainability, Resource Management, Resource Allocation, Identity and Access Management, Customer Support, System Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power Apps Component Framework, UI Components, Business Process Automation, No-Code Development, Microsoft Power Platform, Automation, Application Development, Database Application, Microsoft 365, Data Integration
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Collaborative Software, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Microsoft Office, Cloud Computing, Threat Management, Information Privacy
Beginner · Course · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Business Modeling, Business Architecture, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Business Strategy, Innovation, Strategic Thinking, Systems Thinking, Business, Presentations, Media and Communications, Case Studies, Market Opportunities, Value Propositions, Competitive Analysis
Advanced · Course · 1 - 4 Weeks