IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Compliance Management, Microsoft 365, Microsoft Azure, Governance Risk Management and Compliance, DevSecOps, Endpoint Detection and Response, Cloud Security, Role-Based Access Control (RBAC), Identity and Access Management, Threat Detection, Zero Trust Network Access, Data Governance, Active Directory, Endpoint Security, Authorization (Computing), Data Security, Vulnerability Management, Multi-Factor Authentication, Enterprise Security, Operations
Beginner · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Exploit development, Penetration Testing, Test Script Development, Technical Communication, Scripting, Technical Writing, Automation, Technical Consulting, Security Controls
Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Mental Health, Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Employee Engagement, Stress Management, Communication, Resilience, Empathy, Diversity and Inclusion, Self-Awareness, Mindfulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Docker (Software), Containerization, Devops Tools, Application Deployment, Command-Line Interface, Cloud Deployment, Application Lifecycle Management, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, MongoDB, NoSQL, SQL, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Special Education, Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon DynamoDB, Database Management, AWS CloudFormation, Amazon Elastic Compute Cloud, Cloud Infrastructure, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Security, Virtual Networking
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Large Language Modeling, Embeddings, Prompt Engineering, Data Processing, Big Data, Applied Machine Learning, Vector Databases
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Blockchain, Cryptography, Encryption, Application Security, Threat Modeling, Cybersecurity, Secure Coding, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Assessments
Beginner · Course · 1 - 4 Weeks