IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Preprocessing, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, MySQL, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Medical Billing, Medical Billing and Coding, Claims Processing, Medical Coding, Revenue Cycle Management, ICD Coding (ICD-9/ICD-10), CPT Coding, Electronic Medical Record System, Medical Terminology, Adjudication, Medicare, Medicaid
Beginner · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Control Systems, Automation Engineering, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering Calculations, Engineering, Mechanics, Mechanical Engineering, Artificial Intelligence, Vibrations, Applied Mathematics, Engineering Analysis, Automation, Virtual Environment, Torque (Physics), Graph Theory, Matlab
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Customer Engagement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis, Information Privacy, Personally Identifiable Information, Data Quality
Advanced · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Energy and Utilities, Environmental Regulations, Reliability, Process Engineering, Plant Operations and Management, Electrical Systems, Industrial Design, Stormwater Management, Process Control, Building Services Engineering, Water Quality, Water Sustainability, Control Systems, Sustainable Technologies, Water Resource Management, Engineering Design Process, Thermal Management, Design Specifications, Construction Engineering, Mechanical Engineering
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Performance Measurement, Technical Consulting, Performance Analysis, Content Management Systems, Digital Marketing, Auditing, Performance Reporting, Data-Driven Decision-Making, Web Content Accessibility Guidelines
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cloud Management, Compliance Management, Infrastructure as Code (IaC), Terraform, Multi-Tenant Cloud Environments, Cloud Security, Cost Control, Automation, Amazon Web Services, Governance, Compliance Auditing, Cost Management, Scripting, Data-Driven Decision-Making, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Stored Procedure, Microsoft SQL Servers, Database Management, Database Development, Relational Databases, Database Architecture and Administration, SQL, Databases, Database Management Systems, Transaction Processing, Visual Basic (Programming Language), Data Management, Verification And Validation, Debugging, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Systems, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Security Awareness, Computer Hardware, Information Systems Security, Computer Architecture, Data Storage, Patch Management, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payroll Systems, Payroll, Payroll Tax, Payroll Processing, Verification And Validation, Tax Compliance, Data Entry, Data Validation, Regulatory Compliance, Record Keeping, Quality Control
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Information Management, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software
Mixed · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Emergency Services, Family Support, Safety and Security, Resilience, Empathy, Communication Strategies
Beginner · Course · 1 - 3 Months