Skills you'll gain: Professional Networking, Interviewing Skills, Technical Support, Technical Support and Services, Professional Development, Desktop Support, System Support, Help Desk Support, Professionalism, Technical Communication, Verbal Communication Skills, Problem Solving, Communication

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Procurement, Project Risk Management, Project Controls, Project Management, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, IT Infrastructure, Software Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement

Skills you'll gain: Computer Hardware, Hardware Architecture, Networking Hardware, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Peripheral Devices, Display Devices

Skills you'll gain: Operating System Administration, Desktop Support, Operating Systems, Command-Line Interface, Technical Support and Services, System Support, Help Desk Support, Mobile Security, Network Security, Microsoft Windows, Technical Support, Mac OS, Linux, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

Skills you'll gain: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices

Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, System Monitoring, File Systems, General Networking, Network Administration, System Configuration, Command-Line Interface, Software Installation, Service Management

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

Skills you'll gain: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Interpersonal Communications, Open Mindset, Teamwork, Relationship Building, Problem Solving, Communication

Skills you'll gain: Linux, Linux Administration, Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Systems Administration, Operating Systems, User Provisioning, Service Management, System Configuration, System Monitoring, Graphical Tools, File Management