IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Software Documentation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Business Process Automation, Human Resources Software, Process Design, Automation, Workflow Management, Email Automation, Process Mapping, Secure Coding, Data Storage Technologies, Data Validation, Data Management
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Data Preprocessing, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation
Intermediate · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Diagnostic Tests, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Balancing (Ledger/Billing), Bookkeeping, QuickBooks (Accounting Software), Ledgers (Accounting), Accounting Records, Accounting, Reconciliation, Accounting Systems, General Ledger, General Accounting, Accounting Software, Transaction Processing, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Market Analysis, Sales Management, Customer Insights, Loyalty Programs, Data-Driven Decision-Making, Customer Service, Predictive Analytics, Business Metrics, Case Studies, R Programming, Performance Metric
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Infrastructure as Code (IaC), DevOps, Kubernetes, YAML, Docker (Software), Automation, Debugging, Security Controls, Microsoft Windows, Configuration Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, CI/CD, Test Driven Development (TDD), Scrum (Software Development), Behavior-Driven Development, Performance Metric, Accountability, Team Oriented, Culture Transformation, Microservices, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Mindfulness, Self-Awareness, Mental Health, Social Justice, Psychology, Stress Management, Mental and Behavioral Health Specialties, Social Sciences, Cultural Diversity, Environment and Resource Management, Trauma Care, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Content Creation, Web Content, Search Engine Optimization, Performance Analysis, Digital Publishing, Driving engagement, Content Management Systems, Web Analytics, Keyword Research, Performance Measurement, Performance Improvement, Copywriting, Process Optimization, Web Content Accessibility Guidelines, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Entry, Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Spreadsheet Software, Data Visualization Software, Dashboard, Data Analysis, Data Management, Business Analytics, Data Visualization, Exploratory Data Analysis, Productivity Software, Data Analysis Expressions (DAX), Data Presentation, Trend Analysis, Graphing, Decision Making, Data Manipulation, Debugging
Beginner · Specialization · 1 - 3 Months