IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Verification And Validation, Electronic Systems, Embedded Systems, Electronics Engineering, Application Specific Integrated Circuits, Electronic Hardware, Electronics, Systems Design, Software Design, Program Development, Integrated Development Environments, System Design and Implementation, Computer Architecture, Eclipse (Software), Computational Logic, Hardware Architecture, Software Development, Computer Engineering
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Security, Network Security, Information Systems Security, Cloud Security, Cybersecurity, System Monitoring, Internet Of Things, Network Monitoring, Cyber Attacks, Mobile Security, Cryptography, Information Privacy, Authorization (Computing), Wireless Networks, Authentications, Data Storage, Patch Management, Operating Systems, Cloud Services, Cloud Platforms
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Routing Protocols, Cloud Infrastructure, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: TCP/IP, Network Protocols, Network Infrastructure, Network Security, OSI Models, Network Architecture, Routing Protocols, Wireless Networks, Computer Networking, Network Routing, Network Performance Management, Application Security, Network Model, Software-Defined Networking, Computer Security Awareness Training
Intermediate · Course · 1 - 3 Months
Vanderbilt University
Skills you'll gain: AI Enablement, AI Product Strategy, Agentic systems, Human Resource Strategy, Scalability, Responsible AI, Solution Design, Procurement, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Business Research, Research Reports, Research Design, Competitive Analysis, Market Intelligence, Quantitative Research, Consumer Behaviour, Global Marketing, Market Trend, Surveys, Customer Analysis, Analytical Skills, Case Studies, Report Writing, Business Strategy
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Editing, Writing, Proofreading, Report Writing, English Language, Style Guides
Mixed · Course · 1 - 3 Months

Skills you'll gain: Application Servers, Data Migration, Enterprise Application Management, Java Platform Enterprise Edition (J2EE), Servers, Java, Application Deployment, Software Installation, Configuration Management, Identity and Access Management, Command-Line Interface, System Configuration, Authentications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Pivot Tables And Charts, Statistical Analysis, Data Manipulation, Descriptive Statistics, Data Analysis, Data Cleansing, Data Presentation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, System Testing, Test Case, Test Automation, Development Testing, Test Planning, White-Box Testing, Code Coverage, Software Quality Assurance, Functional Testing, Test Data
Intermediate · Course · 1 - 4 Weeks