IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft Teams, Productivity Software, Microsoft Power Platform, Workflow Management, Team Building, Generative AI Agents, Document Management, Generative AI, Ethical Standards And Conduct, Language Interpretation, Translation, and Studies, Microsoft Excel, Business Correspondence, Presentations, Prioritization, Business Writing, Productivity, Microsoft PowerPoint, Business Communication
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Probability, Computational Logic, Combinatorics, Bayesian Statistics, Algorithms, Theoretical Computer Science, Mathematical Software, Mathematical Theory & Analysis, Cryptography, Logical Reasoning, Deductive Reasoning, Computational Thinking, Computer Science, Encryption, Data Structures, Arithmetic, General Mathematics, Public Key Cryptography Standards (PKCS), Problem Solving, Cybersecurity
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Apache Kafka, Data Pipelines, Real Time Data, Apache Spark, Event-Driven Programming, Distributed Computing, Software Architecture, Performance Tuning, Real-Time Operating Systems, Application Deployment, Systems Architecture, Scalability, Data Processing, System Monitoring, Architecture and Construction, Data Transformation, Performance Management
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Control Systems, Robotics, Embedded Software, Automation, Deep Learning, Software Architecture, Simulations, Safety Assurance, Traffic Flow Optimization, Artificial Neural Networks, Global Positioning Systems, Machine Controls, Hardware Architecture, Systems Architecture, Graph Theory, Estimation, Machine Learning Methods
Advanced · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture
Mixed · Course · 1 - 3 Months

Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Troubleshooting, Network Performance Management, Network Routers, Network Infrastructure, Network Planning And Design, Computer Networking, Network Protocols, Network Engineering, Network Model, Telecommunications, Verification And Validation
Intermediate · Course · 3 - 6 Months

Stanford University
Skills you'll gain: Physics, Timelines, Verification And Validation, Scientific Methods, Research, Experimentation, Mathematical Modeling, Systems Of Measurement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Robotic Process Automation, Social Media Management, Social Media, Business Process Automation, Microsoft Excel, Brand Awareness, Automation, Market Analysis, Solution Design, Marketing Automation, Secure Coding, Process Design, Image Analysis, Driving engagement, Data Import/Export, UI Components, Web Scraping, Process Flow Diagrams, Project Documentation, Data Validation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Network Troubleshooting, Network Administration, Network Security, Network Architecture, TCP/IP, Network Routers, Computer Networking, Network Routing, Virtual Local Area Network (VLAN), Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Local Area Networks, Network Switches, Networking Hardware, Network Infrastructure, IT Automation, Network Protocols, Routing Protocols, Hardware Troubleshooting, Network Model
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, AI Security, Business Ethics, Artificial Intelligence, Information Privacy, Ethical Standards And Conduct, Regulatory Requirements, Emerging Technologies, Strategic Leadership, Accountability, Diversity and Inclusion, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Bioinformatics, Programming Principles, Molecular, Cellular, and Microbiology, Python Programming, Computational Thinking, Biology
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Research, Literacy, Research Methodologies, Persuasive Communication, Report Writing, English Language, Grammar, Case Studies, Editing, Proofreading, Style Guides, Peer Review, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months