IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Root Cause Analysis, Project Planning, Agile Methodology, Agile Project Management, Team Performance Management, Backlogs, Continuous Improvement Process, Operational Analysis, Collaborative Software, Data-Driven Decision-Making, Prioritization, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks
Rice University
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Graphing, Spreadsheet Software, Excel Formulas, Data Analysis, Histogram, Scatter Plots, Data Visualization Software, Data Manipulation, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Application Programming Interface (API), Test Execution Engine, Interactive Data Visualization, Web Applications, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Relational Databases, Database Design, SQL, Database Systems, Database Management, Query Languages, Databases, Database Architecture and Administration, Data Integrity, Servers, System Configuration, Software Installation, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Engagement, Driving engagement, Project Design, Key Performance Indicators (KPIs), Employee Relations, Program Management, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI) Design, Java, Application Design, Application Development, Databases, Development Environment, Data Validation, Debugging, Program Development, Data Modeling, Transaction Processing, Maintainability
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Editing, Proofreading, Writing, Grammar, English Language, Literacy, Style Guides, Formal Learning, Vocabulary
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Office Procedures, Medical Emergency, Emergency Response, Triage, Emergency Medicine, Emergency and Intensive Care, Patient Communication, Incident Management, Patient Coordination, Patient Safety, Incident Response, Technical Communication, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis, Information Privacy, Data Quality
Advanced · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Tableau Software, Data Visualization Software, Data Storytelling, Data Analysis, Report Writing, Spreadsheet Software, Data Visualization, Dashboard, Trend Analysis, Interactive Data Visualization, Data Presentation, Microsoft Excel, Statistical Analysis, Predictive Analytics, Data Transformation, Microsoft Office, Microsoft PowerPoint, Productivity Software, Forecasting, Data Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Docker (Software), Containerization, Cloud-Native Computing, CI/CD, Development Environment, Kubernetes, Release Management, Devops Tools, Software Versioning, Data Infrastructure, Application Deployment, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Cloud Infrastructure, Public Cloud, Virtual Networking, Scalability
Beginner · Course · 1 - 4 Weeks