Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Eight Disciplines Problem Solving (8D), Root Cause Analysis, Cross-Functional Team Leadership, Team Building, Corrective and Preventive Action (CAPA), Complex Problem Solving, Issue Tracking, Solution Design, Service Improvement, Quality Improvement, Process Validation, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Capital Budgeting, Cash Flows, Finance, Financial Analysis, Business Valuation, Return On Investment, Financial Management, Corporate Finance, Case Studies, Investment Management, Risk Analysis, Financial Accounting, Capital Markets
Beginner · Course · 1 - 3 Months

Skills you'll gain: A/B Testing, Google Analytics, Customer Insights, Marketing Analytics, Target Audience, Digital Advertising, Online Advertising, Social Media Campaigns, Advertising Campaigns, Performance Measurement, Business Metrics, Key Performance Indicators (KPIs), Consumer Behaviour, AI Enablement, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Promotional Strategies, Community Outreach, Content Creation, Event Planning, Performance Measurement, Marketing Analytics, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Paid media, Marketing Materials, Instagram, Advertising, Social Media, Facebook, Social Media Campaigns, Social Media Marketing, Social Media Content, Digital Advertising, Content Creation, Copywriting, Campaign Management, Information Privacy, Target Audience, Data Collection, Brand Management
Beginner · Course · 1 - 3 Months

CertNexus
Skills you'll gain: Data Science, Data Strategy, Internet Of Things, AI Product Strategy, Analytics, Big Data, Data Collection, Artificial Intelligence, Descriptive Analytics, Artificial Intelligence and Machine Learning (AI/ML), Predictive Analytics, Process Optimization, Process Improvement and Optimization, Cloud Computing, Operations, Marketing, Operational Efficiency, Customer Service, User Experience, Prototyping
Mixed · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Entrepreneurial Finance, Business Strategy, Entrepreneurship, Financial Forecasting, Business Planning, Business Valuation, Fundraising, Mergers & Acquisitions, Financial Modeling, Finance, Financial Analysis, Cash Flow Forecasting, Presentations, Accounting, Investments, Business Metrics, Competitive Analysis, Value Propositions, Sales Presentations, Market Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Firefly, Storyboarding, Adobe Express, Prompt Engineering, Responsible AI, Collaborative Software, Creativity, Adobe Creative Cloud, Prompt Engineering Tools, AI Enablement, Generative AI, Adobe Photoshop, Adobe Illustrator, Creative Thinking, Visualization (Computer Graphics), Style Guides, Creative Design, Storytelling, Branding, Content Development and Management
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Excel Formulas, Data Validation, Microsoft Excel, Accounting and Finance Software, Accounting Records, Spreadsheet Software, Data Quality, Data Maintenance, Financial Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Variance Analysis, Supplier Performance Management, Contract Management, Supplier Quality Management, Service Level Agreement, Contract Compliance, Performance Measurement, Contract Accounting, Performance Review, Compliance Management, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Variance Analysis, Financial Statements, Financial Statement Analysis, Business Intelligence, Power BI, Financial Analysis, Cash Flows, Spreadsheet Software, Balance Sheet, Financial Reporting, Budget Management, Microsoft Excel, Dashboard, Financial Modeling, Financial Forecasting, Data Visualization, Key Performance Indicators (KPIs), Cost Management, Revenue Forecasting, Capital Budgeting
Intermediate · Specialization · 1 - 3 Months