IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Statistical Hypothesis Testing, Six Sigma Methodology, Lean Six Sigma, Process Improvement, Quality Improvement, Process Optimization, Statistical Analysis, Statistics, Data Analysis, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Network Engineering, Wireless Networks, Network Security, Network Architecture, Computer Networking, Network Infrastructure, Mobile Security, Network Protocols, Telecommunications, Network Performance Management, Network Routing, Digital Communications, Dataflow, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Content Creation, Prompt Engineering, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interviewing Skills, Professional Networking, Project Management, Applicant Tracking Systems, LinkedIn, Recruitment, Negotiation, Communication Strategies, Writing and Editing, Verbal Communication Skills
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Financial Accounting, Income Statement, Balance Sheet, Financial Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Financial Data, Cash Flows, Accounting, Business Valuation, Capital Expenditure, Finance
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Purchasing, Negotiation, Business Communication, Business Correspondence, English Language, Budgeting, Communication Strategies, Financial Acumen, Audit Working Papers, Financial Forecasting, Communication, Verbal Communication Skills, Influencing, Business Ethics, Presentations, Finance, Leadership
Intermediate · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Simulations, Model Evaluation, Performance Testing, Artificial Neural Networks, Machine Learning, Machine Learning Algorithms, Markov Model, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Epidemiology, Mathematical Modeling, Statistical Modeling, Simulations, Risk Modeling, Infectious Diseases, Public Health, Model Evaluation, R Programming, Differential Equations, Data Modeling, Statistical Methods
Intermediate · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control
Intermediate · Course · 1 - 4 Weeks
Nanjing University
Skills you'll gain: Music, Classical Music, World Music, Social Studies, Cultural Sensitivity, Ancient History, Media and Communications, Art History, Language Learning, Cultural Diversity, Liberal Arts, Social Sciences, Electronic Media, Intercultural Competence, Performing Arts, Anthropology, Sociology, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, MLOps (Machine Learning Operations), Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Artificial Intelligence, Classification Algorithms, Supervised Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing, Cloud Infrastructure, Cloud Services, JavaScript Frameworks, Cloud Deployment, DevOps, Full-Stack Web Development, OpenShift, Version Control, CI/CD, Cloud-Native Computing, Web Applications, Microservices, Containerization, Web Development, Serverless Computing, Cloud Applications, Django (Web Framework), HTML and CSS, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks