Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Setting Appointments, Telephone Skills, Greeting Customers, Business Correspondence, Business Communication, Scheduling, Vocabulary, Rapport Building, Guest Relations, Verbal Communication Skills, Professional Networking, Language Competency, Cultural Diversity, Language Learning

Skills you'll gain: Timelines, Product Roadmaps, Project Schedules, Dependency Analysis, Scheduling, Milestones (Project Management), Issue Tracking, Project Planning, Project Management

Skills you'll gain: Financial Statements, Business Planning, Organizational Structure, Financial Analysis, Business Strategy, International Finance, Business Management, Market Research, Global Marketing, Consumer Behaviour, Cost Accounting, Market Analysis

Skills you'll gain: Health Systems, Health Policy, Health Equity, Health Assessment, Public Health, Health Care, Health Disparities, Health Care Administration, Healthcare Industry Knowledge

Skills you'll gain: Business Continuity Planning, Continuous Monitoring, Security Management, ISO/IEC 27001, Security Controls, Threat Management, Risk Management, Risk Analysis, Security Strategy, Business Risk Management, Cyber Risk, Regulation and Legal Compliance, Cyber Governance, Threat Modeling, Governance Risk Management and Compliance, Cyber Security Strategy, NIST 800-53, Cybersecurity, Compliance Management, Cyber Security Policies

Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Taking Meeting Minutes, Microsoft Teams, Sales, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management, Generative AI Agents, Customer Engagement, Microsoft Outlook

Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Strategy, Strategic Thinking, Product Management, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Analysis, Value Propositions, Network Analysis

Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, Process Analysis, Business Workflow Analysis, Workflow Management, Scripting Languages, Business Process, Office Procedures, Scalability, Microsoft Excel

Skills you'll gain: Web Analytics, Social Media Campaigns, Digital Marketing, Google Analytics, Social Media Marketing, Search Engine Marketing, Social Media Strategy, Marketing Strategies, Search Engine Optimization, Keyword Research, Marketing Analytics, A/B Testing, Advertising Campaigns, Performance Analysis, Key Performance Indicators (KPIs), Value Propositions

Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Occupational Safety and Health Administration (OSHA), Environment Health And Safety, Safety Assurance, Engineering Practices, Accident Prevention, Equipment Design, Risk Management, Risk Analysis

Skills you'll gain: Business Strategy, Competitive Analysis, Strategic Thinking, Corporate Strategy, Strategic Decision-Making, Business Analysis, Stakeholder Management, Organizational Strategy, Market Analysis, Product Lifecycle Management, International Finance, Risk Analysis, Global Marketing, Innovation, Diversity and Inclusion