IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Email Automation, Microsoft 365, Collaborative Software, Productivity Software, Meeting Facilitation, Prompt Engineering, Proposal Development, Calendar Management, Business Correspondence, Microsoft Word, Workflow Management
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: World History, Cultural Diversity, Social Justice, European History, Social Impact, Political Sciences, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Endpoint Security, Microsoft Windows, Authentications, Application Deployment, Operating System Administration, Azure Active Directory, Windows PowerShell, Group Policy, Enterprise Application Management, Identity and Access Management, Cloud Applications, Enterprise Security, Mobile Security, System Configuration, Security Management, Microsoft Azure, User Provisioning, Android (Operating System), Patch Management
Intermediate · Specialization · 1 - 3 Months

EC-Council
Skills you'll gain: Node.JS, MongoDB, Angular, Full-Stack Web Development, JavaScript Frameworks, Restful API, Web Applications, Web Development, NoSQL, Front-End Web Development, Application Security, Web Development Tools, Application Programming Interface (API), API Design, Javascript, Database Management, Back-End Web Development, Servers, Middleware
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Power BI, Dashboard, Business Intelligence, Data Presentation, Data Storytelling, Data Visualization Software, Data Transformation, Data Analysis Expressions (DAX), Business Analytics, Data Modeling, Star Schema, Data-Driven Decision-Making, Pivot Tables And Charts, Key Performance Indicators (KPIs), Interactive Data Visualization, Microsoft Power Platform, Microsoft Excel, Data Management, Data Analysis, Advanced Analytics
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Education Software and Technology, Differentiated Instruction, Diversity Awareness, Cultural Diversity, Cultural Responsiveness, Blended Learning, Special Education, Pedagogy, Higher Education, Student-Centred Learning, Instructional Strategies, Social Justice
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, User Story, Stakeholder Communications, Executive Presence, Persuasive Communication, Strategic Communication, Communication Planning, Influencing, Leadership, Project Risk Management, Stakeholder Management, Data Management, Professional Development, Team Building, Data Integrity, Meeting Facilitation, Negotiation, Data Presentation, Communication, Risk Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Project Management Software, Project Planning, Timelines, Project Management, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Digital Signal Processing, Digital Communications, Communication Systems, Image Analysis, Telecommunications, Electrical Engineering, Electrical and Computer Engineering, Embedded Systems, Electronics, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware, Business Logic
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Docs, Version Control, Document Management, Productivity Software, Collaborative Software, Business Writing, Technical Documentation, Cloud Storage
Beginner · Course · 1 - 3 Months