IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Mechanics, Physics, Vibrations, Advanced Mathematics, Differential Equations, Calculus, Trigonometry, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Pipelines, Closing (Sales), Customer Retention, Sales Process, Prospecting and Qualification, Lead Generation, Customer Relationship Management, Sales Strategy, Customer Relationship Management (CRM) Software, Sales, Sales Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Timelines, Organizational Skills, Scheduling, Project Coordination, Milestones (Project Management), Time Management, Project Management Software, Project Management, Delegation Skills, Data Visualization, Team Management, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours

Fractal Analytics
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Modeling, Data Visualization Software, Data Visualization, Data Transformation, Data Cleansing, Business Intelligence, Data Storytelling, Dashboard, Data Analysis, Business Reporting, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Sports Medicine, Injury Prevention, Athletic Training, Physiology, Analytics, Physical Stamina, Data Analysis, Advanced Analytics, Medical Equipment and Technology, Vital Signs, Health Technology, Python Programming, Machine Learning, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Deployment, API Gateway, Cloud-Native Computing, Containerization, Network Troubleshooting, Data Storage, Network Administration, Infrastructure Security, Role-Based Access Control (RBAC), Software-Defined Networking, YAML, DevOps, Technical Support and Services, Linux Administration, Data Storage Technologies, General Networking, Network Architecture, Problem Management, Test Case
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Keyword Research, Copywriting, Search Engine Optimization, Content Strategy, Web Content, Web Analytics and SEO, Content Management, Content Creation, Writing, Content Marketing, Editing, Drive Engagement
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Human Resource Policies, Employee Engagement, Human Resources, Employee Retention, Organizational Leadership, Relationship Building, Mentorship, Empathy & Emotional Intelligence, Business Strategy, Leadership, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Threat Modeling, Application Security, Cloud Deployment, Cloud Computing Architecture, Cloud Computing, Cloud Services, Security Engineering, Cloud Security, Systems Architecture, Information Systems Security, Security Controls, Secure Coding, Public Cloud, Threat Management, Software As A Service, Infrastructure As A Service (IaaS), Computer Security, Threat Detection, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Network Administration, Virtual Local Area Network (VLAN), General Networking, TCP/IP, Local Area Networks, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Network Security, Networking Hardware, Network Switches, OSI Models, Network Routing, Network Protocols
Intermediate · Course · 1 - 4 Weeks