IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Debugging, Object Oriented Programming (OOP), Java, Teaching, Programming Principles, Computer Programming, Integrated Development Environments, Digital pedagogy
Beginner · Course · 1 - 3 Months

Sungkyunkwan University
Skills you'll gain: Energy and Utilities, Materials science, Thermal Management, Physics, Power Electronics, Sustainable Technologies, Electrical Engineering, Electronics, Sustainable Engineering, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Data Loss Prevention, Endpoint Security, Microsoft Azure, Cloud Security, Active Directory, Personally Identifiable Information, Multi-Factor Authentication, Data Security, Multi-Tenant Cloud Environments, Single Sign-On (SSO), Security Controls, Threat Management, Role-Based Access Control (RBAC), Malware Protection, Data Governance, Threat Detection, User Accounts
Intermediate · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Bioinformatics, Molecular Biology, Data Processing, Data Analysis, Data Literacy, Exploratory Data Analysis, Laboratory Research, Metadata Management, Science and Research, R Programming, Spatial Data Analysis, Scientific Methods, Data Collection, Data Quality, Research, Quantitative Research, Informatics, Biology, Laboratory Techniques, Analysis
Intermediate · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Responsible AI, Data Ethics, AI Security, Generative AI, Artificial Intelligence, AI Product Strategy, Machine Learning, Machine Learning Methods, Model Evaluation, Data Literacy, Artificial Neural Networks, Algorithms
Intermediate · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Physics, Mechanics, electromagnetics, Vibrations, Materials science, Applied Mathematics, Geometry, Physical Science, Engineering Analysis, Trigonometry, Mathematical Modeling, Advanced Mathematics, Calculus, Differential Equations, Linear Algebra, Algebra, Mathematical Theory & Analysis, Problem Solving
Intermediate · Specialization · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Data Sharing, Shared Media, Content Management, Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Amazon CloudWatch, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Global Marketing, Export Control, Mergers & Acquisitions, Risk Management, Business Development, International Relations, Market Analysis, Franchising, New Business Development, Target Market, Cultural Diversity, Cultural Sensitivity, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Troubleshooting, Network Routing, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Border Gateway Protocol, Firewall, Proxy Servers, Encryption, Authentications
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Cloud Deployment, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Computing Architecture, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Solutions, Private Cloud, Business Software, DevOps, Collaborative Software, Agile Methodology
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication
Beginner · Specialization · 3 - 6 Months